Specific examples of achievements in the questionnaire. What achievements at work do you consider important

A resume item about personal and professional accomplishments can be crucial when considering your candidacy for a vacant position. This is a characteristic that makes it possible to evaluate the result of work in previous places of work and decide how profitable it is to get you into the company's staff. Therefore, it is important to correctly formulate the achievements in the summary, and for this we will give several examples.

What are achievements on a resume?

All successes and merits in the professional and personal fields can be listed in this resume block. They characterize you as a person who achieves your goals in professional activity can benefit the company. That's why personnel worker and management can pay attention to this point.

Achievements cannot be unified for all types of professions. Each of them has its own specifics. An applicant for a vacant position does not need to describe all his merits, but only those that will be relevant to a particular type of activity.

Responsibilities or Achievements?

A distinction should be made between accomplishments and responsibilities. Often the end result is good performance. official functions. Is it possible to call the solution of problems with accommodation an achievement? outdoor advertising or signing a contract? This is only a qualitative performance of the task within the framework of official duties.

Another can be said about the fact that the company's costs are reduced or the work is done ahead of schedule. If this happened at some stage with direct participation, then it can already be characterized as an achievement.

Career Achievements

Professional achievements reflect the result successful work aimed at solving certain problems, and actually implemented. This is an individual contribution to the work process for the benefit of the team. When determining career success you need to clearly understand what the work was, how professional help helped.

Hence, the phrases in the resume should sound like:

concluded 10% more deals;
introduced automation of accounting calculations, which made it possible to reduce the staff of economists by 5 people.

Achievements in life

Refers to personal achievement. These include successes that have positively changed your life. This is a point of your pride, which can be demonstrated to a potential employer.

Personal achievements include:

receiving commendations, certificates and other incentives for success in work;
acquisition and development of unique methods that can be safely applied professionally;
degrees and titles.

Rules for Writing Achievements

The principle of filling out a resume item about personal success can be subject to several rules:

Specify specific indicators.

If your achievements have helped increase profits, reduce costs, speed up work, then they must be backed up by numbers. Express them in units or percentages. So it will become clearer that your work has brought benefits, expressed by specific indicators.

The numbers stop the recruiter's eye, so this resume is more likely to grab their attention. Try to use numbers whenever possible.

Always relate achievements to vacant position for which you are applying.

You don't have to list all your successes in life. Choose the most significant and compare with the position for which the resume was written. An employer may be interested only in those achievements that will help make the company work better if you begin to work in it in this position.

Describe achievements in your last jobs.

In order to correctly highlight the most significant successes, consider the last 2-3 places of work and indicate the results achieved on them.

Lots of responsibilities? Follow the 50%/50% rule.

It consists in a proportional ratio of the number of responsibilities with the results of success. Including a list of responsibilities for more than 8 in the resume, the same number will have to be prepared for the results. Since the latter is quite difficult to do, you will need to reduce the first indicator. This rule will not allow you to inflate your resume into many sheets.

Use words that indicate exactly the success achieved.

Talk about your achievements as if it were a completed task, for example, “done”, “implemented”, “concluded”.

Examples of personal achievements for a resume

Each profession has its own list of achievements. We have selected typical resume phrases for several key positions.

Sales Advisor:

developed a loyalty program for major customers, which made it possible to attract 10 regional partner companies;
expanded the client base by 15% by introducing brand advertising through the Internet and social networks;
organized 25 promotions over 2 years of work, thanks to which there were 180 more regular customers.

manager:

developed a wholesale channel for the sale of products, which increased sales by 40%;
reduced the percentage of receivables (by 40%) based on the results of successful negotiations with clients;
increased the number of regular customers by 20%.

Lawyer:

developed standard forms of contracts for the company, thereby optimizing the labor costs associated with the preparation of documents;
won 8 processes for the collection of debts in full for the delivered goods;
concluded 10 contracts with foreign companies for the supply and installation of production equipment.

Engineer:

implemented load balancing methods and equipment schedule, which improved productivity by 25%;
put into operation modern equipment, the work of which allowed to increase productivity production process and positively affect the safety of working conditions.

Accountant:

successfully passed 5 audits on taxes and insurance fees;
implemented new method automation of accounting calculations, which made it possible to reduce the staff of economists;
made the transition to more modern and convenient accounting software.

Teachers:

developed and implemented his own methodology for conducting classes, where children receive information in a playful way, understandable and accessible, the material is easier to digest;
use modern techniques conducting extra-curricular activities, training circles;
I develop professional competence by participating in conferences on pedagogy and psychology of communication with children.

Doctor:

performed more than 30 successful operations (specify in which area);
improved the quality of patient care, which allowed to increase the number of regular visitors to the clinic;
mastered the work with medical equipment and technology (specify which one).

Leader:

introduced new standards for the method of selling goods, which ensured an increase in turnover by 15%;
for 5 years successfully managed a team of more than 50 people;
initiated and led a project to implement automated system formation of orders.

Bank employee:

held 25 presentations of a new corporate product, as a result of which more than 10 contracts for servicing large clients were concluded;
introduced new methods for conducting inspections and audits, which reduced the number of violations;
trained 5 new employees in customer service principles.

What to write in the achievements of the resume, if there are none?

It is very difficult to indicate specific results for young professionals without work experience, as well as for office managers, secretaries and other professions with a routine course of work. Here are some practical tips for them:

Focus on personal qualities.

Let them become achievements. You can grab the recruiter's attention by writing " sociability,mindfulness - allowing you to solve current problems with maximum concentration and in compliance with deadlines».

Of particular difficulty is writing job responsibilities in the resume for those whose work is narrowly focused. If the work consisted in processing correspondence. You can interest the recruiting manager by writing in the responsibilities, for example

"Reception and processing of internal correspondence"

in connection with the achievement

"Execution during the entire period of work without failures and errors, allowed us to comply with the deadlines for processing documentation".

Focus on educational achievement.

Former students without work experience at the initial stage need to formulate their academic achievements. In the item "Education" under the educational institution, write down, for example, participation in olympiads and top places on them, term papers, thesis, significant projects - all this is a reason to include in the resume.

Any courses you have taken during your years of study that are relevant to the job you are applying for should also be included. These can be programming courses, various seminars, etc.

Education

SIBADI, faculty of road transport:

thesis, topic "Organization of repair and maintenance of construction machines";
educational project, topic “Calculation of passenger traffic on city routes in Moscow”.

Summer practice at PJSC Surgutneftegaz, car mechanic.

The list is easiest to create if you studied at a specialized faculty. On the contrary, it is more difficult for those whose education does not correspond to the position for which you are applying. Additional courses can confirm your competence, but in most cases it is better to disclose your achievements in other resume blocks.

Each person has their own set of values. That is why someone your achievements in life may seem insignificant. But it's not about them, it's about you.

Why do we constantly have to turn to others, listen to other people's opinions, think every minute about public feedback, being afraid to make an unnecessary awkward movement? The main thing that your achievements in life were important to you.

Everything depends on ourselves. For some, a gold medal at school, a red diploma at the institute, the title of employee of the month, and someone does not consider this to be indicators of success.

Let's try to figure out what life is in general, professional achievements.

Achievement is most often called a certain positive result, success in something. But this is where the single concept of achievement ends. And then there is a lot of controversy.

Firstly, they single out qualitative and quantitative categories of success, achievements, because, according to some, nothing better than numbers fixes success.

The numbers always speak for themselves. Many at the mention of the phrase " your achievements in life» want to hear specific data about , favorably distinguishes a person. For example, the advantages of the job seeker among other applicants.

Employers are often asked to bring concrete examples, confirming the words of the candidate, and talk about achievements in a particular field of activity.

Most of all they are interested in statistical data on the work done earlier. For example, the number of attracted customers, the percentage increase in sales volume of the department, how many deals were made.

But for many, not only dry numbers are important, but also what the person himself considers his own achievements.

People's opinion about their achievements reveals to others a part of their inner world, theirs. Based on such information, one can understand how a person evaluates his strengths, how confident he is, whether his self-presentation skills are well developed.

Secondly, some evaluate achievements by their quality, or rather by their scale. So, for example, occupation leadership position for 2-3 years of work at the enterprise - this will be, in the opinion of "connoisseurs of quality", an achievement. Getting into the top list of "the best entrepreneurs in the region" is also a qualitative achievement.

But, as you know, you cannot please everyone, so we need to decide what achievements are for ourselves and achievements in the eyes of the public, because these are often completely different concepts.

In the column " your achievements in life"Under the mark" personal ", you can safely enter everything that is important for you. For example, a self-developed business plan, a good productive idea, getting yourself into great physical shape.

Yes, even today healthy lifestyle life can be a personal achievement. And if we talk about, then here professional achievements will be more suitable and will be appreciated by others, both qualitative and quantitative.

Therefore, it is not necessary to rely on one's own opinion here. The second category of achievements is necessary when applying for a job, when assessing the competitiveness of your business (if most of the activity depends on you), when determining the quality of work of a division of an enterprise, a company.

So, your achievements in life can be very diverse, and there can be as many as you see fit, but exactly as long as it is about your personality without being tied to society.

In other cases, when evaluating your achievements, you will have to proceed from the generally accepted scale of success.

The secretary has many duties, but they are united by a single goal: to provide the manager with maximum assistance in work and save time. The secretary needs to work with documentation, telephone, fax, receive and distribute calls, communicate with visitors, organize meetings, conferences, business trips for management.

Responsibilities of the secretary

Often in small organizations, the secretary is also assigned the functions of a clerk. These include management and official papers, drawing up documents, organizing movement and activities with them, keeping records and storage.

With a not too significant amount, this is the responsibility of the secretary. If the volumes are very large, the position of a clerk is introduced, which requires special education. The main activity of the secretary is work with office equipment and documents. It requires care and diligence.

Knowledge is the key foreign languages. When compiling a resume, it is mandatory to indicate the level of proficiency in them.

Education should not necessarily differ in specific specialization. However, an indispensable condition is its essence, associated with the ability to analyze data, finding an approach to people.

In personal qualities, it is not superfluous to mention composure, organization and sociability. The secretary is the face of the company. The position is quite responsible.

Responsibilities include distributing telephone calls, meeting visitors. It is customary to consider secretarial work as the initial stage career ladder. But for such a springboard, quite high level education.

Secretary's appearance business card enterprises. Responsibilities may be limited solely to serving coffee and taking calls, but are likely to expand into the form of compiling critical documents and organizing recreation for management and his family.

Therefore, it is important to indicate achievements in your resume. This is mandatory even if the previous job was a courier position. The indication of achievements gives the potential employer an understanding that the applicant is able to sum up the peculiar results of his activities in the workplace and the skills of highlighting key points experience.

successes

Achievements are always indicative, as initiative and productive employees are of interest to any employer. It is best to indicate achievements with the help of specific figures or facts.

Suffice it to mention a few key points, but really significant and important. This will allow you to highlight the main one without overloading the section with a huge amount of information. When listing the main achievements, it should be emphasized what benefit or benefit the company received.

For example, indicating success, you can end the sentence with the phrase that the implementation provided a reduction in the company's costs by a certain number of percent. Describing your achievements is important. Don't make your resume look like job description. Even if this document is taken as a basis for describing the experience, it makes sense to carefully check all the wording.

Sometimes success is described in the first person. These wordings slightly contradict the general concept of the resume. Better to refrain from using them. More convenient and justified are the options “was implemented”, “the strategy was implemented ..., which ensured ...”, and so on.

You can refer to any of the most significant successes in cover letter sent along with the resume. After reading such a message, the employer or manager will probably wish to familiarize themselves with the attached document.

Their achievements can even be in routine work. Among them are the most advantageous:

successful completion of several checks;
accelerating the workflow at the enterprise by introducing and developing an electronic database together with the programming department;
organizing a successful transition big company from version 7.7 of 1C:Enterprise to 8.3;
increasing the efficiency of the planning department through the introduction of automation of calculations, which ensured a reduction in the staff of economists by half.

It is important to describe what has actually been achieved. You should not assign the successes of the chief accountant if his duties were not included in the functions performed. And in some cases, when changing the type of activity, it becomes necessary to bring victories closer to new career growth tasks.

Professional achievements demonstrate the tasks and goals realized in the course of activity. They may be a consequence of the manifestation of the necessary set of qualities. For a leader, this means a lot.

So, among the successful options may be:

coordinating the work of top managers of the company;
preparation of contracts, necessary documentation for signing;
receiving calls with their distribution;
sending, receiving and registering correspondence;
meeting and coordinating guests;
assistance and organization of corporate events;
Travel support;
administrative support of the head;
providing everything necessary for full functioning;
coordinating the activities of cleaning and courier services;
stress resistance and conflict-free, excellent communication skills with people;
pleasant elegant appearance;
skills in using office equipment;
ability to work with confidential information;
knowledge of PC, MS Office Excel, MS Office Word, MS Office Power Point, MS Office Access, MS Outlook and other computer programs for working with email, "Consultant Plus", Lotus at the advanced user level.

in number success stories The summaries drawn up include those that indicate the duties performed. It also makes sense to notify the potential employer of the reasons due to which official employment did not take place earlier.

Significance of Achievements

Good point option necessary qualities in light of the requirements for the applicant, the following may serve:

organization of the life of the office: ordering water, coffee, stationery, organizing the repair of office equipment, cleaning;
translation of documentation, including technical;
work with office equipment;
advising clients on company services;
organization of meetings for VIP guests;
providing a pleasant and comfortable working environment.

As the reasons for leaving the previous workplace, it makes sense to indicate real reasons. For example, work without official registration, under a civil labor contract. The relevant document must be attached.

Among the options allowed: when considering proposals, any objective reasons did not lead to employment;

great remoteness of the place future work from the place of residence (inconvenient to get to);
inconsistency of duties stated in the announcement;
non-transparent payment terms;
non-compliance with the TC;
retraining, sabbatical, family circumstances.

The list of professional skills and abilities indicate those that contribute to achievement. These can be answering calls, registering them with informing the manager, drawing up a work plan for the boss, completing assignments, compiling memos, work with any documents.

It is very good to mention the experience of issuing instructions to employees from the head and monitoring their execution, searching for contractors for certain tasks, providing the head’s workplace with the necessary means in the form of office supplies, equipment, facilitating the prompt consideration of requests and suggestions from employees, maintaining an archive of files and documents, ensuring their safety , transfer to the archive, organization of business trips for the head, booking air and railway tickets, booking hotels.

Professional achievements in a resume are an important part of it. In no case should you neglect it when compiling a resume on your own and hoping to make a favorable impression on the employer.From work experience, they really distinguish their merits, participation in projects, the implementation of any tasks, advanced training. Any achievements can be identified in any field of activity.

Don't be shy about praising yourself a little. This will help make your resume interesting to the employer. Then the invitation for an interview will not keep you waiting.

I constantly write in my articles and books that the most important thing when evaluating a candidate is his results, however, I very rarely come across good performance resumes. Most of the resumes I receive from my clients are job oriented. Applicants list what they did without mentioning any results/accomplishments. If you want to increase your chances of being interviewed, you should provide specific examples of what you did in your current/previous job.

5 golden rules

Rule number 1. Right Focus

Focusing on accomplishments on a resume is key. The most important thing is to choose the right focus and make connections between past experiences and the future. The results should reflect the main KPIs of your work, taking into account the position you are applying for currently and meet the challenges of the new job. A future employer is not interested in knowing about your achievements during the time when you worked in a bank as a financial controller if you are currently looking for a job as a director of marketing. The most relevant experiences in the resume are the most recent 5 years of work, so shift your focus to your most recent story.

Rule number 2. Numbers

Most of the results must be digitized and worked through. Otherwise, you will not be able to defend them at the interview. I have written many times about the STAR technique in the context of writing answers for a competency interview, but the same technique can be used when writing a results/achievement-focused resume.

STAR (Situation-situation, Task-task, Action-action, Result-result) will help you present the problem that you solved in the company and emphasize your role in its successful elimination. Of course, you won't be able to tell the whole story on your resume (leave that for the interview), but this technique will help you show off your accomplishments, making your CV stand out from the rest of the job applicants' resumes.

Rule number 3. KIA: Short and Clear

Try right now to write down the most important tasks that you did at your last job. The first two tasks come to mind immediately. Then you will begin to remember and search your memory for everything you can. And then, most likely, you will have difficulties. But these difficulties are easy to overcome: it is enough to narrow the problem and set it according to SMART. For example, list three tasks where you used your people management skill in your last job. Next, do the same task for each skill that is on the list of required competencies for your profession. The paradox lies in the fact that by creating restrictions for a task (goal, task), we force ourselves to act and focus within pre-set limits.

If you know the SMART method for setting goals, then you can easily compile results. For those who are not familiar with this technique, I recommend mastering it as soon as possible. To help, I created a mini-training with cases:.

Rule number 4. 50 to 50 %

Observe the following proportion: 50 % use places in the resume for duties, 50 % — leave the results. Thus, if you want to include a list of 10 responsibilities, you must balance it with 10 deliverables. This rule will help you reduce the number of responsibilities, as it will be quite difficult to make 10 results.

Rule number 5. Action verbs

The Russian language gives us the surest and most reliable way to talk about our results and achievements: the language of verbs. We speak in summary "Not": participles, gerunds, passive voice, nouns in oblique cases. Use active verbs. For example, use "achieved" and "created" instead of passive phrases like "achieved" and "created." The use of verbs such as "designed, created, implemented, etc." helps your resume rank higher. For example:

without action verb: “Helped the company sell more products and make a profit.”
with action verb: "Increased the company's profit by 30% by creating and implementing a customer loyalty program."

Achievement examples for resume

Position level: Specialist

increased brand A sales by 30% by listing 4 SKUs.
increased category "B" sales by 10% in 35 outlets in the "Y" network.
increased sales of brand "C" by 8% in TT "X" due to the leadership of the project "Y".
increased the representation of the “Y” segment by 25%.
increased sales by 35% in the "X" network due to the introduction of non-price promotional mechanics.
Reduced report preparation time by 30% through the development and implementation of automated reporting for price monitoring.
Attracted 10 major clients. Sales growth for key customers averaged from 20% to 30%.
Increased customer base growth by 20%.
developed a loyalty program for customers. Growth of trade following the results of the campaign amounted to 35%.
increased market share in the region by 15%.
attracted 10 regional partners.
increased customer conversion by 15%.
participated in the opening of 25 new retail outlets.
tripled the number of applications. The growth of trade turnover amounted to 45%.
participated in the preparation of training for sales staff, as a result of which product sales increased by 20% in 3 months.
increased the growth of the client base by 25% due to the active promotion of brands, increasing their recognition.
created a design team to solve problem "Y" and as a result, sales increased by 20%.
developed a training set together with leading experts. Bookings tripled in 6 months, brand recommendations increased by 10%.
reduced the likelihood of product recalls due to incorrect labeling during the high season.
played key role in launching a loyalty program. In the first year, 160,000 users were attracted.
increased the number of clients of category "A" by 20% in the first 3 months of work.
reduced the application processing time from 5 days to 2, while reducing the amount of errors to 2% by the end of the year.
Increased customer base by 40%.
overfulfilled the plan by 130% in 4 months.
expanded the product range by 45 SKU, the range of related products by 80 SKU.
reduced bad debt by 20%.
developed marketing strategy promotion of new Russian market product "X" of company "Y", formed a marketing budget and a plan of marketing activities.
implemented projects to represent the company "X" and improve the company's image in the Russian market.
created a professional team of managers, which made it possible to fulfill the sales plan for 2015 by 140% and increase the client base by 35%.
after successful negotiations, contracts were concluded with key clients: JSC "Gazprom Promgaz", etc. (please list).
developed and implemented from scratch the "Customer Service Standards and Office Design Standards" systems.
The growth in sales in the category at the end of the year amounted to 25%.
doubled brand awareness.
increased the client base by 20% in 6 months through the use of additional sales channels.
increased the company's revenue by 30% by attracting VIP clients.
developed and implemented new system reporting, which reduced the time for preparing reports by 3 times.
concluded exclusive contracts with 5 major foreign partners.
increased the client base by 50% by attracting new partners and bringing a new service to the market.
developed and implemented promotions for customers during the low season, which increased revenue by 45%.
increased the number regular customers by 30% by improving the quality of services provided.
reduced customer churn by 35% by providing individual terms of service.
increased the average customer check by 15% due to active sale additional services.
shortened accounts receivable by 30%.
increased the flow of Russian tourists by 10%.
increased the client base of partners from Russia by 20%.
participated in the conclusion of an annual contract with the Russian community in "X".
held a joint training with the personnel department on In-room service. The indicator of the quality of customer service increased by 35%.
formed a team of sales managers. 8 employees were promoted to the level of "Office Manager".
increased turnover by 15% due to the development and implementation of a new planogram.
the salons that are part of my area of responsibility were recognized as the best in terms of sales turnover of “Brand Name” and “Brand Name” accessories.
sold new development companies to a bank included in the top 10 banks (deal cycle 1 year).
created an effective cold calling script that led to an increase in sales on 15 large contracts in 6 months.
introduced new tools to optimize business processes.
increased sales volumes of clients: Yandex, Promsvyazbank, Gazprombank, Rosatom, Sibur, etc.
concluded new contracts (5) with major players in the market. Overfulfilled the plan by 160% in 3.5 months.
formed a permanent composition of an effective management team, which made it possible to fulfill the annual plan by 125%.
optimized sales business processes, developed effective sales scripts for managers, which allowed to increase conversion by 25% and improve the sales funnel by 30%.
developed and conducted presentations on various services and products at thematic events. On average, 30-40% of participants became our clients. After the presentation at the meeting of heating networks in the Moscow Region in 2016, 70% of the conference participants became our clients. The company's profit amounted to several million.

Fields of activity: Sales/Marketing/Purchasing
Position level: Head

increased revenue by 27% while increasing marginal income by 25% due to expansion of sales markets.
created an effective accounting policy, which made it possible to avoid tax risks when implementing an investment project.
increased the operational efficiency of the business by 29%.
increased net profit by 60% with stagnating demand by improving the efficiency of business processes, expanding sales markets, and leasing non-core assets.
entered into an exclusive agreement with a foreign supplier, which led to a reduction in costs and an increase in the sales funnel by 40%.
increased net cash flow by 50%.
developed and defended a feasibility study of events, attracted budget financing for complex automation.
provided sales growth of 9% with a market growth of 2%, profit increased by 15%.
initiated an audit of selected teams of distributors, based on the results of which he introduced changes to the organization of work. Saved $1.8 million for the company in 1.5 years.
initiated the separation of distributors in the B2B and B2C segments, which increased sales in the B2B segment in 2015 by 25%.
increased the market share in the area of responsibility to 34%.
ensured a decrease in the level of overdue debts to 1%.
provided the brand share in the business with dealers "ABC" and "DFG" - 80%, "KMN" - 85%, "XYZ" - 78%.
increased sales by 20% due to the introduction of a new manager motivation scheme.
increased sales targets by 15%.
developed and implemented new strategy to increase sales "X" by 50%.
met sales target in 2015, exceeded it by 25% in 2016.
received an order for the supply and serial production of products until 2020.
improved the performance indicators of the investment project (NPV) by reducing the cost by 35%.
identified opportunities for the corporation to enter new market, proposed and implemented a business development project. The annual turnover in 2016 is 1 MEuro.
increased the company's revenues by hiring, training and organizing the activities of contract specialists, thanks to which it was possible to reduce the time for processing orders and optimize the work of sales representatives.
increased gross profit by 8%.
developed and implemented the main operational processes in the sales department (KPI, reporting forms, CRM). Linear sales growth amounted to 43%, a 3-fold increase in the customer base, entry into a new segment: e-commerce.
increased the number of regional distributors from 5 to 25. Signed 4 exclusive distribution contracts.
restructured bad debts, which made it possible to reach a positive cash flow.
reduced costs by 19% while maintaining a 25% annual increase.
improved KPI indicators and the level of customer satisfaction by optimizing the after-sales service process.
increased customer base growth by 49% through customization contextual advertising, email marketing.
introduced a personal CRM system control of all stages of interaction with the client.
reduced customer churn by 5%, increased profit by 20%.
cut costs by 15%.
developed and implemented strategies for regional development in the mass market.
fulfilled the plan for B2C revenue by 115%.
developed and implemented new commercial conditions for working with distributors, which ultimately led to overfulfillment of the sales plan by 45%, an increase in market share by 5%.
implemented a project to exchange data with distributors to obtain an objective picture of sales in the market.
optimized business processes in the company, thanks to which the company's profit increased by 35%.
increased the company's profit by 12% in the first month of operation and reduced accounts receivable by 18% in the first three months after the implementation of the CRM system.
developed a customer loyalty program, thanks to which, through cross-selling, the company's profit increased by 20%.
Reduced tenant turnover by 50%.
retained the main tenants during the crisis period.
created a team from "0" to work with corporate clients, which achieved a 3-fold increase in sales in the segment in 2 years. This made it possible to level out the outflow of customers of small and medium-sized businesses and increase the profitability of sales by 35%.
increased the growth of the amount of contracts for existing corporate clients by 45% over 2 years due to the introduction of new services, increase in volumes, as well as by building long-term trusting relationships with customers
optimized the strategy of working with corporate clients, as a result of which he achieved a reduction in the transaction time by 40% due to the correct segmentation of customers and understanding the peculiarities of the internal business processes of each industry.
proposed the concept of a new software product on control systems, which is now being successfully implemented in the country's largest holdings.
optimized work personnel service, which led to a decrease in the turnover of line personnel by 2 times.
created an effective management system for the FCD of the enterprise.
exceeded the targets of the business plan in all areas of activity.
increased the efficiency of the advertising and Internet promotion department by 40%.
implemented corporate portal based on 1C-Bitrix software, 1C-Trade module.

Fields of activity: Banking/Finance

the growth of the customer loan portfolio amounted to 26%.
opened a branch within the deadline strictly set by the shareholders.
brought the branch to payback in 8 months.
fulfilled the plan in terms of the number of attracted customers by 120%, in terms of commission income - by 150%, in terms of interest income - by 130%.
brought the branch to the 2nd place in terms of corporate loan portfolio.
according to the results of the financial year, the branch was recognized as the best in the bank.
organized the process of supplying the largest Russian clients. necessary documents to make payments as soon as possible.
conducted an audit of the current risks of the group, drew up a conclusion in the risk map and
presented the results and recommendations to the management, which became the basis for KPI
responsible top managers.
received a "high credit rating" for a leasing company from
agencies "Expert RA" and "NRA".
attracted financing from Russian banks for lending to leasing
joint venture transactions.
hedged the risks on foreign currency leasing contracts by purchasing options, which led to a full profit with an increase in the exchange rate.
built and led the budgeting system in accordance with the standards of the group.
increased the company's revenue by 50% through participation in commercial tenders and government. procurement.
transfer of property to the contribution of NCOs, which made it possible to reduce property tax payments in the amount of 6 million rubles. in year.
optimized business processes in terms of payments, which led to a decrease in income tax by 30%.
conducting an independent examination of credit risks of over-limit credit projects (from 5 billion rubles).
successful completion of major investment lending projects.
representation of the position of the risk department at the credit committee of the head office of the bank.
the default rate of the loan portfolio (NPL 90+) amounted to 0.32%.
member of the credit committees of the head offices of the bank on loan applications of SME clients with the right of veto.
revealed an overestimation of the value of the business and significant market risks in perspective investment project, as a result of which the purchase of the asset did not take place.
developed organizational structure together with the legal department
of the acquired asset with the board of directors and committees, and developed and
approved the KPI system for top management.
developed a system budget control for a leasing company, optimized the financial statements of the asset.
as a result of negotiations with partners, reduced the cost of services, which allowed an additional increase in commission income by 30%.
successful liquidation process legal entity for 2 months.
worked on the economic part big deal for the purchase of a new business.
built a financial model for effective participation in electronic auction. Growth of the portfolio of orders by 2 times.
developed and implemented a new reporting system, which reduced the time for preparing reports by 40%.
implemented a technology to support car loans with non-standard repayment terms: the bank's car loan portfolio was increased by 10%.
introduced procedures for restructuring overdue debts: 25% of borrowers with overdue payments entered the payment schedule, which made it possible to reduce provisions for the loan portfolio by 30%.
during my work, the company has passed 14 tax audits without violations
reduced the cost of purchasing equipment, materials and services by 25%.
carried out refinancing of loans, which allowed the company to reduce the company's bank interest costs by 5 percentage points.
conducted an audit of current risks, drew up a conclusion and recommendations to the management on the transfer of free ruble money supply into dollars, which allowed the company to earn 60 million rubles on the growth of the dollar.
increased the timeliness of the return of funds by 15% due to regular monitoring and analysis of receivables.
attracted additional financial resources, which increased 1.5 times the volume of distribution sales.
prepared a package of documents, which made it possible to register the price of the drug 15% higher.
reduced interest payments by 5% due to the restructuring of the company's loan portfolio.
entered the top 5 best premium managers in Russia in 2015
fulfilled the targets for sales of retail banking products by 115%. Took the 1st place among the branches of the bank.

24 Sep 2012

A person who is seriously busy looking for a job is waiting for a call with an invitation to an interview in order to demonstrate their skills and knowledge there. However, in order to be called to a meeting, your resume must be of interest to the employer. To do this, the applicant must correctly and correctly fill in all the points.

As a rule, the item “main achievements” in the resume raises many questions from applicants. Candidates are lost, afraid of appearing immodest. As a result, in best case this paragraph will contain one line, at worst there will be a dash. Let's take a closer look at what to write in your achievements and why you need it.

Why does an employer need to know about your achievements?

To begin with, it is worth noting that if the employer is interested in this, then this is important and this item should not be left empty. Of course, your experience and skills play a major role in your resume. However, from this information it is impossible to understand how proactive an employee you are, how successfully you coped with your duties and whether you are able to evaluate your successes.

The word achievement means setting a clear goal and getting the final result. This point will tell you how goal-oriented you are and are aware of it. If your professional achievements have been recognized by management, then include this information in your resume. Focus on the fact that you were noticed, you were able to stand out among your colleagues.

It is also useful for the candidates themselves to evaluate their achievements in the work. Evaluate your experience from time to time and think about what you really did for the company, for your professional development. This will help you determine your next career path.

So, the main responsibilities of the “achievements on resume” function are as follows:

How much have you improved your skills as a professional during your career;

Are you able to take responsibility;

Can you rate your progress;

Are you a goal oriented person?

It is desirable that your answers correspond to the indicated points.

How and what achievements to indicate?

Before completing this section, answer the following questions:

What value have you brought to the company since the beginning of your work?

What interesting experience did you get out of it?

Think what significant project was done by you?

Are you trusted with work that goes beyond your responsibilities?

What were you praised for at work?

What successes have been noted by the management?

Even in the most routine work, significant events can occur. Demonstrate your willingness to solve all tasks until the final result. For example, using effective words and expressions: not “I made successful customer reports”, but “I did the job of creating customer reports as efficiently as possible”, not “carried out” but “carried out”. In other words, describing the completed process.

Also, employers evaluate the results presented in figures more effectively. For example, I increased the number of transactions by 100%, brought 20% of new clients to the company, conducted 50 trainings for new staff, etc.

Do not write blurry. The “achievements” section of a resume should be clearly structured like other items. For example:

Trained 10 new sales managers;

Established office life support from scratch. Conclusion of contracts for the supply of water, meals, as well as with a cleaning company.

Created a base for maintaining incoming and outgoing mail, where recipients and senders could track the status of their letter and documentation. As an achievement, I can note that not a single document was lost during my work.

Please note that if your achievements in work are a trade secret, and you cannot indicate indicators and numbers, then indicate the information more vaguely, without violating your agreement with your previous employer. When trying to impress a recruiter, don't break the law. And even at the interview, you should not say, “In general, this is a secret, but I’ll tell you.” How can you be trusted after that?

If you want to get a position at a level above your current one, in other words, you want your career to grow vertically, focus on the following:

Independent decision making;

Replacing the head during his business trips/holidays/illnesses;

Experience in planning, developing a strategy and managing a staff of ___ people.

If you would like to horizontally develop your career, expand and change responsibilities and functions, then it is worth indicating the following:

Solved tasks that were beyond the scope of my duties;

During my work, I learned programs (name the skills and knowledge that you received).

Phrases that should not be included in achievements

Improved the efficiency of the department. If this is your merit, describe in more detail how you did it, using numbers. This wording is vague;

Established work from scratch;

Did quality work. These are not achievements, but your labor duty;

Didn't get any reprimand while working. Of course, you can be proud of this, but this information is definitely not for a potential employer;

Sales assurance. Everything related to sales must be represented by numbers.

Such wording says that you just went to work and performed your duties, even without reprimands and delays. In your achievements, you should highlight the highlights and describe them.

What achievements to write to a retail employee, sample

Retained customers during the crisis period by developing an individual system of discounts and offers;

Increased the company's profit by 20% by expanding the network in the market;

Increased sales volume by 30%;

Four times became the "Best seller of the month";

Behind Last year brought 50 new customers of our products to the company.

Of course, what exactly to write is up to you, evaluating the result of your work. Our tips will help you formulate your thoughts correctly. After you make a list of achievements, look through the eyes of a recruiter, will such an employee interest you? Or you will have questions, and something will remain unclear to you. Then you will understand what points need to be changed in order to attract the attention of a potential employer.