Mail tracker. “Nova Poshta”: how to track by parcel number? What is the parcel tracking number

Yunexpress provide the best logistics solution for export E-commerce by their own oversea warehouse. the special line for France and special line for Germany are their advantage service.

Flyt Logistics Co., Ltd. is a leading service provider engaged in international air mail, international air express and international storage and distribution, also one of the first partners and recommended logistics service providers of China EBAY. The company provides various post, storage and distribution, order management system, for multinational electronic commerce operators.

JCEX International was founded in 2000, the main business is international express. As an excellent logistics service provider, JCEX focusing on e-commerce B2C business and has been launched in more than 20 countries’international special line services. Innovation and providing the high quality service has always been the mission of JCEX.

CNE International Express Co., Ltd., engaged in international logistics, was founded in 2002. CNE is based on intelligent network platform and automatic sorting machine and individually become a professional international logistic company.We are the trusted partner of Wish, AliExpress, DHgate，Joom and Vova platform.

BQC International Logistics has the qualification of customs declaration and inspection, road transportation, express operation license and other related operations approved by the state administrative authorities in the logistics industry. The company's logistics products are diversified into four parts: international express, international air transportation, international special line and postal parcel.

KAWA Express covers international express forwarding, postal parcel, tax-free express, FCL, CLC, Air freight ,and overseas warehousing services.With high-quality overseas resources, major foreign trade platform, and modern logistics management, we will continue to optimize the EC logistics channels, and provide more convenient, efficiency, economy logistics solutions.

One World Express is a global E-commerce logistics solution supply company which was established in 1998. We provide multiple solutions for global E-commerce market which are integrated to our multi-courier shipping platform. Our global customer service team will bring the most satisfaction to our regional partners. Your package is our pride!

SprintPack China is a joint venture company created by UK well known ecommerce Logistics Company P2P Mailing and EU Logistics Company SprintPack; SprintPack China is dedicated to provide the most reliable logistics resources in Europe, including pick up, warehousing, transportation, airlines and last mile delivery networks.

BuyLogic was set-up in 2011 in Shenzhen with a vision to provide a global one-stop warehousing & distribution solution in the B2C ecommerce market, with branches in Guangzhou, Shanghai & Yiwu.

Logistics Worldwide Express(LWE) is a logistics leader in the Asia Pacific Market. We have established collaborative networks with last mile and postal service providers around the world. Our services are covered in more than 200 countries in Europe, America, Oceania and South East Asia. We can help you in door to door deliveries, warehousing, postal packets and freight forwarding. We are your one stop end-to-end logistics partner!

Founded in 2008, Shenzhen Sunyou Logistics Co.,Ltd provides a range of services ranging from Shunyoubao special lines, Sunyoutong small packets Global express delivery & warehousing etc. It has over 30,000 square meters of package-handling and storage centers in each transfer center and process hundreds of thousands of international parcels per day.

Shanghai Wise Express was set up in 2002, is a professional team to provide international logistics services. Wise rely on independent research and development of the logistics management system for businesses to provide the best logistics solutions and services.

Anjun logistics was founded in Shenzhen at 2011 which was the earliest international logistics focusing on B2C Cross-border electricity supplier service.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Finding a Russian Post parcel is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) ✅ So that we can find out where the parcel is - enter the postal item number in a special window ➤ Next, click on the button in the form of a “magnifying glass” and that’s it done - now you can see the entire route of your parcel on the screen.

track your parcel using track pochta.ru

Where is the Russian Post package❓

How do I find out where my package is❓ - this is exactly the question many users come with.
✅ The answer is Yes! We can find out where the Russian Post parcel is located, please help us and do just one small action - fill out the form to track the track number of your Parcel and click on the “magnifying glass”. ➤ After this, our website will happily and at the speed of sound :) be able to track the parcel and provide all the necessary information.

You can track an international parcel❓

The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from domestic Russian Post shipments. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters; each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from/to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes? The fact is that many users enter only numbers, without letters, into the tracking field, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the designated order + type the letters on the English keyboard - then the site will be able to track the parcel in the database. Examples of format for international parcel numbers:

  • RU201586016HK
  • RU383267170CN
  • NL111741297RU


track international parcel post office

How to track a Russian Post parcel?

    Instructions for tracking parcels on our website:
  • To track a parcel and find out in which particular department the caring hands of Russian Post employees touched it last time, you need to know its unique identification number. You can find it on a check issued at the post office, or you can receive it from a third party - this can be the online store where you placed the order or a private person involved in the process of sending the parcel.
  • You know the track number ❗ - this is great news, congratulations :) Enter this number in the form as shown below in the screenshot and let our website track the entire path of the parcel.

how to find out where the package is

What to do if Russian Post parcel tracking “failed”? Or possible reasons for the lack of information on the parcel:

  • The first, and also the most common (trust our experience) cause of the problem with the lack of parcel tracking information, is a simply incorrectly entered postal item number.
  • Perhaps the parcel was sent just a few hours ago and that is why the service cannot find the parcel in the Russian Post database. Conclusion: if your parcel was sent no later than 24 hours, we strongly advise against worrying about its loss, everything will be fine :) Try repeating “package tracking” after a while.
  • Parcel tracking failed due to a failure in the service - yes, this can even happen to us :) The fact is that on our website, as well as on the official website of the Russian Post (pochta.ru), there are delays or failures in the operation of electronic databases that lead to time delays in tracking. There is no reason to panic - we apologize for the temporary inconvenience.

Remember, we value each of our visitors and do everything to make searching for your parcel as fast and convenient as possible ✈ for you.

What is the parcel tracking number? The word “track” migrated to us from in English


, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems items and “regular” parcels is the speed of their delivery to the final addressee. Such items are delivered much faster ✈ and, as a rule, by courier from hand to hands. The disadvantage of sending EMS parcels is the cost of such services - it is several times higher than standard rates.

ems tracking

The majority of postal items from China are delivered by national postal operators: in China this is China Post.

China Post has existed since 1949 and joined the Universal Postal Union (UPU) in 1914. China Post is a national postal operator and receives, delivers and issues domestic and international mail. The largest international mail sorting centers in China are located in Beijing, Shanghai, Shenzhen and Guangzhou.

China Post Tracking Numbers

All postal items from China are divided into tracked parcels and without the ability to track the parcel. These are the so-called registered and unregistered international shipments.

  • China Post track numbers are of the following types:
  • R---CN (RA123456785CN) - small package. You can track China Post Registered Air Mail until the parcel is delivered to the addressee;
  • C---CN (CD123456785CN) – regular package. China Post Air Parcel tracking also works until delivery; 01234567890 - digital of 11 numbers without letters. You can track China Post Ordinary Small Packet Plus only in China, and it often shows only two or three statuses or only Reception and Export.

How to track China Post Air Mail and China Post Ordinary Small Packet Plus

China Post official website http://www.chinapost.com.cn/ is in Chinese, but the tracking page http://yjcx.chinapost.com.cn/qps/yjcx is intuitive.

Enter your tracking number into the largest field, and the four digits of the captcha into the lower field and you will see where the parcel from China is now, as well as all the stages of its movement. True, this information will also be in Chinese.

The second significant disadvantage of tracking parcels from China on the official website is that it is difficult to recognize captcha numbers. And the most important thing is that now, in addition to the captcha, you need to enter an additional code 大宗用户号 (No. bulk users) in a separate field, but what it is and where to get it is unknown.

That is why it is much more convenient to use clear and simple:

How to track your parcel from China without a postal tracking number

Recently, tracking numbers from China have been very common when delivery by the state postal service is carried out in conjunction with a private logistics operator. Aliexpress sellers deliver parcels to Chinese commercial carriers: Yanwen, FlytExpress, SF Express, J-NET, etc., and they themselves ensure delivery to the buyer either by state postal services or the same transport companies, but from the recipient’s country (SDEK, SPSR Express, DPD, Nova Poshta, Mist Express, etc.)

The fact is that when delivered by air due to the loading of planes on direct flights or due to bans on the delivery of lithium batteries by China Post, parcels often go through transit countries, for example, Swedish Post, Finnish Post, Swiss Post, Latvian Post, Estonian Post etc.

The second important reason for sending through third countries is prosaic - this is how sellers reduce the cost of delivery. Inexpensive or free shipping with Aliexpress (actually included in the price of the product, especially a cheap one) determines the buyer’s choice of a specific seller or store.

Let's look at some examples of tracking shipments from China.

Tracking shipments from China to Belarus

A0000123456789PC - tracking number of a parcel from China to Belarus, order from Aliexpress.

16.09. The seller handed over the parcel to a Chinese logistician, and he sent it on September 19. in turn, transferred it to the Swedish Post division and.

Thus, three postal operators participated in the delivery of this parcel from China to Belarus.

Tracking this parcel on the website, the site shows the movement very well, with all the changes of postal services involved in the delivery of the item.

Tracking postal items from China to Kazakhstan

Departure JNTCU1234567890YQ. Tracking of this track from China is as follows: 12.10. the parcel was transferred by the seller to sorting center in Shenzhen, the next day 13.10. transferred to China Post. Therefore, the track number RO123456789CN associated with this shipment will already be tracked by China Post.

China Post will deliver it in due course.

Tracking parcels from China to Ukraine

Sometimes, in order to track a package from China, you need to go through a real quest along postal routes.

Here is a parcel from China that has passed its difficult journey from China through Hong Kong, Azerbaijan to Ukraine and was delivered to the recipient by Nova Poshta.

Accordingly, in China, the track number was assigned to it by the Chinese-Ukrainian UTECP1234567890YQ, and in Kyiv, after customs clearance, tracking the parcel by track became available by number

And there in Russia - the associated tracking number for a parcel from China by Russian Post is now RX123456789DE

When making purchases in foreign online stores, we are all one way or another faced with the issue of tracking the postal item by which the purchased product is delivered to us.

This article will discuss general issues regarding tracking of international postal items (IPO). Will be considered general principles according to which MPOs are divided into tracked and untracked, the main stages of delivery that items go through. The issue of the structure of international tracking numbers assigned to IGOs ​​is separately considered.

We will also talk about average delivery times and factors that greatly influence these terms. A separate section will provide information on the possibilities of tracking IPOs on the websites of state postal services of the countries of the sender and recipient, as well as the use of universal independent services for tracking.

Another Additional information on these issues, as well as on issues customs clearance International postal items and the work of individual postal services can always be found in the wiki section of this site.

Basic principles

Tracked and non-tracked IGOs

IPOs (international postal items) are divided into two main categories:

  • Parcels(over 2 kg)
  • Small packages(up to 2 kg)

MPOs are also divided into:

  • Registered(with tracking capability)
  • Unregistered(not trackable)

Parcels, as well as any shipments via EMS, are always a registered shipment, but small packages can be either registered or unregistered.

A registered IPO in the country of departure is assigned a unique 13-digit tracking number, by which you can control the movement of the IPO from sender to recipient, using the tracking services of the national postal operators of these countries or independent tracking services.

The tracking number for registered small packages always starts with a letter R(Registered).

Accordingly, tracking the movement of MPO using tracking services is only possible for EMS shipments, parcels and registered small packages, provided that you know the tracking number.

Examples of tracking numbers:

  • CQ123456785US – postal item from the USA (parcel)
  • RN123456785US – postal item from the USA (small package)
  • EE123456785US – EMS shipping from the USA
  • RA123456785CN – postal item from China
  • RJ123456785GB – postal item from Great Britain

The last 2 letters in the tracking number indicate the country in which the item is accepted for shipment. You can read more about the structure of the track number in the next section.

When an unregistered MPO arrives in Russia, Russian Post assigns it an internal tracking number of type RA*********RU. This number is inside information postal operator and serves for internal accounting of incoming international mail and subsequent mutual settlements with the postal operator of the country of departure.

The recipient can find out this number only upon receipt of the IPO.

Track number structure

According to the rules of the UPU (Universal Postal Union) (standard S10), the IPO track number consists of 9 numbers and 4 letters. Track number structure: XX*********XX, where X are letters and * are numbers.

Example: RA123456785GB

The first two capital Latin letters indicate the type of postal item. Here are the main ones:

  • LA-LZ- unregistered MPO weighing less than 2 kg (small package). Not tracked.
  • RA-RZ- registered MPO weighing less than 2 kg (small package). Tracked.
  • CA-CZ- registered MPO weighing more than 2 kg (parcel). Tracked.
  • EA-EZ- registered IGO, issued as express shipment (EMS). Tracked.

Next, the track number indicates an eight-digit digital unique IPO number. According to UPU rules, it cannot be repeated for at least one year. The last (ninth) digit is a verification code calculated using a certain mathematical function of the item number.

At the end of the track number, two capital Latin letters are also indicated, which abbreviated the country of the sender according to the ISO 3166-1-alpha-2 code standard. For example CN- China, S.G.- Singapore, G.B.- Great Britain, DE- Germany, US- USA, etc.

2. greatly simplifies the procedure for tracking registered mail items using the track number provided by the user and combines tracking systems of postal services from 27 countries around the world. Allows you to create lists of verified track numbers, keeps statistics of average delivery times for items from different countries. Allows you to predict the time it takes for a shipment to pass through one or another stage of delivery.

3. - can be installed on both PCs and personal mobile devices. The list of supported services includes more than 250 email services. Allows you to create lists of verified track numbers. In addition, it is possible to add user data to the tracking number, which allows you to have accurate information about all the events that occur with a specific order from the moment it is paid for in the store until the moment it is delivered to the recipient.

In addition to the above, there are many other mail tracking services with different capabilities and different composition of supported mail services, so there is no particular point in listing them. The only thing that stands out a little apart is that it does a good job of tracking China Post parcels, but has a rather inconvenient interface and does not support many of the recently emerged local Chinese logistics companies.

Why does the average buyer need tracking?

In this final section I would like to say a little not only about the technical side of the issue, which the article was devoted to, but also about the psychological side of the tracking issue. And also talk about the general purposes of tracking.

It is quite understandable that all buyers want to receive their goods as quickly as possible and secretly hope that the goods sent, say, from China or the USA will reach the recipient in Russia in a week. But, alas, miracles do not happen, and when choosing delivery of goods by the regular state postal service, you need to be mentally prepared for a wait of 3-4 weeks.

During this time, someone will check their track number only a few times to make sure that the shipment is moving, and someone will check their track number several dozen or hundreds of times... Of course, the latter is more typical for newcomers to online shopping and their excitement even somewhere justified. But the truth lies in the fact that no matter how many times we check our track number, the package will not move faster! Therefore, you still shouldn’t be so paranoid about tracking issues.

In essence, tracking is a tool for monitoring the physical movement of a shipment, in principle, a tool for monitoring compliance with delivery deadlines. And the shipment tracking data, for example, will be very useful to you if you decide to make any claims to the postal services regarding the delivery of the item or the speed of delivery.

Therefore, three main tracking purposes can be defined:

  • Informational - when the recipient simply tracks the movement process and delivery time of his shipment, receiving information from tracking systems.
  • Control - when the recipient, using information from tracking systems, can control the timing of the shipment at certain stages of its processing and delivery in order to correlate these timing with the control delivery dates and receive any compensation from the postal services in case of non-compliance with these deadlines.
  • Evidentiary - when information from tracking systems serves as evidence in possible disputes between the sender and recipient, in case of failure to receive the shipment or its loss (alas, this also happens sometimes)

To reduce the time spent on the tracking process itself, it is of course recommended to use independent tracking services that allow you to create lists of tracked track numbers. The track number is added there once and only then you can easily view the tracking results once every 1-2 days. This significantly reduces the time it takes to track all your parcels and saves you stress.

Good luck with your shopping and fast shipping!