Test tasks in the section “Social work with various categories of clients. Guidelines for the implementation of practical exercises with students in the discipline of theory and methodology of social work Practical tasks on the theory of social work

Task #1

Residents of the house turned to the department of social protection of one of the districts of Kazan, asking them to take measures against their neighbors. Spouses with three children (two are minors), abuse alcohol, are unemployed. The money that the eldest 18-year-old daughter earns is taken away by her parents. In addition, she experiences physical and mental abuse from her father.

1. Identify the main problem and related social problems.

2. Legislative framework used by a specialist social work in this case.

3. Which institutions should be involved in solving this problem?

4. Offer your option to help the family with a social service specialist.

Answer 1

1. The main problem is the further residence of children in the family. Parents do not fulfill their duties of upbringing, education, protection of the rights and interests of children (Family Code of the Russian Federation, art. 63-64).

2. Code of Criminal Procedure of the Russian Federation; Family Code of the Russian Federation;On psychiatric care and guarantees of the rights of citizens in its provision: ZLaw of the Russian Federation dated 01.01.2001. No. 000-1 (as amended and added).

3. Institutions:

· Territorial body (department) of social protection of the population;

· Guardianship and guardianship authorities (the issue of deprivation of parental rights),

· ROVD,

· judiciary,

· narcological treatment facility (if parents want to be treated),

· Crisis center (psychological assistance to the eldest daughter, teaching her the skills of raising children).


In accordance with the Family Code of the Russian Federation (Article 54), the child "has the right to live and be brought up in a family, as far as possible." Most likely, for children, a greater psychological trauma will be their placement in a boarding school and a long separation from each other, rather than further living within the walls of the house.

4. Perhaps the best option for providing social assistance is the organization of treatment for parents; one-time meetings with them children; registration of guardianship for an older sister; providing her with psychological and pedagogical support in the education of brothers and sisters. Perhaps other relatives will agree to become guardians.

Task #2

The 27-year-old girl cannot move independently - only in a wheelchair or with someone else's help. The girl was born physically healthy, but from the age of 10, symptoms of muscle atrophy began to appear - fatigue, weakness. The last two years of school I studied at home. I hoped for a recovery, but information about the diagnosis and lifelong disability I group became a strong psychological trauma.

1. Determine the main problem.

2. Legislative framework used by the social work specialist in this case

3. What social institutions can help a girl?

4. What measures of assistance can be used in this case?

Answer 2

1. The main problem is physical and mental health.

2. On the social protection of disabled people in the Russian Federation: Federal Law of 01.01.2001. (with changes and additions); Standard Rules for Ensuring Equal Opportunities for Persons with Disabilities, adopted by the UN General Assembly on 01.01.2001.

3. Institutions: socio-psychological service, territorial body (department) of social protection of the population, rehabilitation center.

4. Assistance measures:

Organization of adequate types of activity (correspondence studies, hobbies, etc.) - adaptation;

Providing psychological and pedagogical assistance;

Providing financial assistance.

Task #3

The elderly woman was forced to leave Kazakhstan for the Kurgan region. A woman lives with her son's family (son, daughter-in-law, grandson, mother-in-law) in a house with partial conveniences. Attempts to obtain any accommodation were unsuccessful. The woman is 73 years old, she feels superfluous in the family, a burden on her children and grandchildren.

1. Determine the woman's status. What legal rights does a woman have?

3. List the main institutions where assistance can be provided.

4. What measures can be taken in relation to the woman and her family members?

Answer 3

1. The status of a woman is a forced migrant, because she was forced to leave the former Union Republic of the USSR. Her main rights: obtaining a loan for the purchase or construction of housing, material aid (lump sum), receiving a pension (after registration of citizenship).

2. About refugees: Federal Law of 01.01.2001. No. 95-FZ (as amended and added); On citizenship in the Russian Federation: Federal Law of 01.01.2001. No. 62-FZ; On forced migrants: Federal Law of 01.01.2001. No. 000-1; On state social assistance 178-FZ of 01.01.2001; On targeted social support of the population in the Republic of Tatarstan: Law of the Republic of Tatarstan dated 01.01.2001. 63-ZRT.


3. Institutions: migration service, territorial body (department) of social protection of the population, socio-psychological service, public organizations.

4. Activities:

- psychological assistance to a woman;

- help to improve living conditions;

- assistance in the design required documents- if the client insists on placing her in a nursing home for the elderly and disabled on a paid basis (since there are relatives).

Task #4

The woman suffers from a systemic blood disease and is recognized as disabled. She brings up two children alone (she is 32 years old, her daughter is 5 years old, her son is 10 years old), she works as an educator in kindergarten. There is not enough money for life and for treatment, she cannot find another job (I tried more than once). The husband lives with another family, does not provide any assistance.

2. The legal framework used by the social worker in this case to solve family problems.

3. What problem solving options can you offer?

4. What institutions and organizations should be involved in solving the problems of this family?

Answer 4

1. The main problem is financial insecurity.

2. On the social protection of disabled people in the Russian Federation: Federal Law of 01.01.2001. (with changes and additions); Standard Rules for Ensuring Equal Opportunities for Persons with Disabilities, adopted by the UN General Assembly on 01.01.2001; Family Code of the Russian Federation; On the social protection of disabled people in the Russian Federation: Federal Law of 01.01.2001. (with changes and additions); On state social assistance 178-FZ of 01.01.2001; On the provision of subsidies for payment for housing and utilities: Decree of the Government of the Russian Federation of 01.01.2001. No. 000.

3. Solutions to the problem:

· assistance in organizing treatment, passing medical and social expertise a woman, registration of disability (as a result - receiving a pension and other payments);

· placing children (during the mother's treatment in a hospital) in a crisis center or organizing their accommodation with the woman's relatives or in new family father;

· involvement of the father of the children in the payment of alimony in court;

· assistance to a woman in finding additional sources of income - work adequate to her state of health; contacting relatives; others

4. Institutions:

– Health;

– Social services for the population;

– Judicial;

– ITU Bureau.

Task number 5

A 14-year-old teenager leads an asocial lifestyle - he does not study, does not work, abuses alcohol, interferes with his neighbors. His mother also abuses alcohol, does not work, and is not involved in raising her son.

1. What are the main problems of the family.

2. The legal framework used by the social worker in this case to solve the problem.

3. What agencies can help solve problems?

4. What specialists should be involved?

Answer 5

1. Main problems: deviant behavior of a teenager, mother's inability to perform parental duties, financial insecurity.

2. The Constitution of the Russian Federation (as amended); Family code; On psychiatric care and guarantees of the rights of citizens in its provision: Law of the Russian Federation of 01.01.2001. No. 000-1 (as amended); On employment of the population in the Russian Federation: Law of the Russian Federation of 01.01.2001 No. No. 000-1.

3. Institutions:

· Narcological health care facility - non-stationary assistance to a woman and son;

· social shelter for children and adolescents - until the issue of guardianship is resolved (if necessary);

· socio-psychological service;

· labor and employment authorities - assistance to a woman in finding a job (obtaining a new profession).

4. Specialists: doctors, teachers, psychologists, employees of the employment center.

Task number 6

I applied to the Employment Center with an application for workers (waiters, cooks, accountants) in a newly opened cafe, its main criterion in the selection of workers: that they be local, with a higher education in their specialty and not of Caucasian nationality.

1) Who is in terms of labor relations?

2) What type of social and labor relations does he present to his future employees?

Answer #6

1) from the point of view of labor relations is an employer, as well as individual who wants to join labor Relations with an employee (Labor Code of the Russian Federation. - Art. 20).

2) The dominant type of social and labor relations is discriminatory - arbitrary, illegal restriction of the rights of subjects of social and labor relations, as a result of which the principles of equality of opportunity in the labor markets are violated.

Task number 7

To Center social services of the population of the Soviet district of Kazan, a pensioner of 80 years old applied. Permanently lives in the son's family. Complains about conflicts - due to lack of money, free living space, misunderstanding by relatives.

1. Define the customer's problem.

2. The legal framework used by the social work specialist in this case to solve problems.

3. What institutions can an employee of the Center for Social Services for the Population advise a client to contact?

4. What documents are required for this?

Answer 7

1. The problem is the need for comprehensive socio-psychological assistance, both to the client and family members.

2. On the social protection of disabled people in the Russian Federation: Federal Law of 01.01.2001. (with changes and additions); On social services for elderly and disabled citizens: Federal Law of 01.01.2001. (as amended); On targeted social support of the population in the Republic of Tatarstan: LoRT dated 01.01.2001. No. 63-ZRT (as amended),On the procedure and conditions for the provision of services to the elderly and disabled government agencies social services in the Republic of Tatarstan: Decree of the Cabinet of Ministers of the Republic of Tatarstan dated 01.01.2001 No. No. 000; On approval of the regulation on the assessment of the individual needs of an elderly citizen and a disabled person in social services in the social service departments at home of the Centers for social services for the population and boarding schools of the social service system of the Republic of Tatarstan: Decree of the Cabinet of Ministers of the Republic of Tatarstan dated 01.01.2001. No. 41; On approval of the regulation on the procedure and conditions for the provision of social services to elderly citizens and the disabled in state stationary social service institutions of the Republic of Tatarstan: Decree of the Cabinet of Ministers of the Republic of Tatarstan dated 01.01.2001. No. 000.

3. Department of home-based social services of the Center for Social Services for the Population, a boarding house for the elderly and disabled.

4. Documents:

In a nursing home for the elderly and disabled:

6. certificate of the amount of the pension for the current month, issued by the body providing pensions, including taking into account all social payments, and other income;

10. certificate from the organization that performs the functions of managing housing facilities, on the availability of housing (extract from the house book);

11. for citizens who have residential premises on the right of ownership - copies of documents establishing the right of ownership; a copy of the certificate of registration of the will, donation agreement, certificate of the absence of arrears in payment of housing and communal services;

To the department of home social services of the Center for Social Services of the Population:

1. application for grant social services personal or legal representatives

2. present a document proving the identity of a citizen (passport; birth certificate - for persons under the age of 14; foreign passport - for citizens permanently residing abroad who are temporarily located on the territory of the republic; certificate of release from places of deprivation of liberty - for persons released from places of deprivation of liberty; other documents issued in accordance with the established procedure, proving the identity of a citizen);

3. certificate, certificate, certificate or other document standard pattern on the right to benefits in accordance with applicable law;

4. certificate issued by the authority pension provision about the amount of the pension;

5. the conclusion of the medical institution on the absence of medical contraindications for acceptance for service;

6. certificates of the amount of other income.

Elderly citizens and disabled people living in families or having relatives who are obliged in accordance with the current legislation to support them also submit:

1. a certificate from local authorities or housing maintenance enterprises on the composition of the family, indicating the date of birth of each family member and kinship;

2. certificates from each family member (relative) from the place of work (service, study) on the amount of wages and other income.

Task number 8

A 29-year-old young man, having spent 10 years in the institutions of the penitentiary system, returned home to his elderly mother, a disabled person I groups. Unsuccessfully trying to find a job.

1. What are the main problems of the family?

2. Legislative framework used by the social work specialist

in this case, to solve the problems of family members.

3. Where can the client apply?

4. What kind of help can a social worker provide?

Answer 8

1. The main problem is social insecurity: it is necessary to provide psychological support (for both the mother and son), help in finding a job (for the son), and medical rehabilitation measures (for the woman).

2. Civil Code of the Russian Federation; Constitution of the Russian Federation (as amended); On state social assistance 178-FZ of 01.01.2001; On targeted social support of the population in the Republic of Tatarstan: LoRT dated 01.01.2001. No. 63-ZRT (as amended);On the implementation of the state policy in the field of promoting employment of the population in the Republic of Tatarstan dated 01.01.2001. №39-ZRT(as amended).

3. Institutions: employment centers, socio-psychological service.

4. Specialists: employees of the employment center, employees of the territorial body (department) of social protection of the population, doctors, psychologists.

Specialists of social work UIN - transfer information about the client to the social protection authorities at the place of residence; social work specialist of the social protection authority at the place of residence - recommends contacting the Employment Center at the place of residence, offers sources of information about vacancies, calls the helpline number, specialists of the employment center perform their official duties.

Task number 9

An elderly woman (72 years old) buried her husband, no children. Left alone in a one-room apartment, moves around the apartment with difficulty. Wants to live in a nursing home for the elderly and disabled.

1. Does she have the right to do so?

2. The legal framework used by the social work specialist in this case to resolve the issue.

3. What documents are required for placement in a nursing home for the elderly and disabled?

4. List the basic rights of citizens living in stationary social service institutions.

Answer 9

1. A woman has the right to live in a nursing home for the elderly and disabled, because she is over 55 years old and has no children who are legally required to support her.

2. The Constitution of the Russian Federation (as amended); On social services for the elderly and the disabled. the federal law from 01.01.2001 (as amended); On state social assistance 178-FZ of 01.01.2001;On approval of the regulation on the assessment of the individual needs of an elderly citizen and a disabled person in social services in the social service departments at home of the Centers for social services for the population and boarding schools of the social service system of the Republic of Tatarstan: Decree of the Cabinet of Ministers of the Republic of Tatarstan dated 01.01.2001. No. 41; On approval of the regulation on the procedure and conditions for the provision of social services to elderly citizens and the disabled in state stationary social service institutions of the Republic of Tatarstan: Decree of the Cabinet of Ministers of the Republic of Tatarstan dated 01.01.2001. No. 000.

2. Documents:

1. a personal application is submitted to the territorial body (department) of social protection of the population;

2. a medical card of an elderly citizen or a disabled person sent for social services, of the established form, with the test results attached;

3. the conclusion of the clinical expert commission of an institution of the state or municipal health care system on the need for an elderly citizen or a disabled person in outside care;

4. copies of the passport, certificate of release from places of deprivation of liberty - for persons released from places of deprivation of liberty;

5. copies of an insurance medical policy of compulsory medical insurance and an insurance certificate of state pension insurance;

6. certificate on the amount of the pension for the current month, issued by the body providing pensions, including taking into account all social payments, and other income;

7. copies of a certificate of medical and social examination and an individual rehabilitation program for a disabled person (for persons who are disabled);

8. a document of the established form confirming the right to extraordinary and priority receipt of social services;

9. certificate from a narcological dispensary (for persons over 18 years old);

10. certificate from the organization that performs the functions of managing housing facilities, on the availability of housing (extract from the house book);

11. for citizens who have residential premises on the right of ownership - copies of documents establishing the right of ownership; a copy of the certificate of registration of the will, donation agreement, certificate of the absence of arrears in payment of housing and communal services;

12. for citizens who have sold their residential premises, land plot, which belonged to them by right of ownership, within a year prior to the submission of the application - a copy of the contract of sale.

The fact that a citizen has or does not have permanent housing is confirmed by a certificate issued by an authority authorized to keep records of the state and municipal housing stock. In addition to the certificate, other documents are attached indicating the reason for the lack of permanent housing (on a fire, natural disaster, recognizing a dwelling as unfit for habitation, confirming the status of a refugee, forced migrant, etc.).

Citizens who have persons living with them jointly and (or) separately, who are obliged to support relatives, additionally submit:

1. a certificate from the organization exercising the functions of managing the housing stock, on the composition of the families of persons obliged to support relatives living separately from the citizen, indicating the date of birth of each resident, their family relations;

2. copies of passports and TIN certificates of persons obliged to support relatives;

3. copies of documents confirming the objective impossibility of providing care by persons obliged to support relatives (if any).

3. Rights:

· living conditions that meet sanitary and hygienic requirements,

· nursing, primary health care and dental care,

· socio-medical rehabilitation and social adaptation,

· voluntary participation in the medical labor process,

· the right to a medical and social examination,

· free visits by a lawyer, notary, clergyman, relatives.

Task number 10

A 60-year-old woman is raising a ten-year-old grandson alone. Her daughter - the child's mother - died in childbirth; The child's father left the family before he was born.

The boy has a heart defect. The main source of income is pensions: for old age - women and for the loss of a breadwinner - a child.

1. Determine the social problems of the family.

2. The legal framework used by the social worker in this case to solve the problem.

Ministry of Education and Science of the Khabarovsk Territory Regional State Autonomous Educational Institution Khabarovsk Technological College Department of Primary Vocational Education I.N. Sokolova FOUNDATIONS OF THE THEORY OF SOCIAL WORK WORKSHOP Khabarovsk, 2013 "FOUNDATIONS OF THE THEORY OF SOCIAL WORK" Workshop Author: Sokolova I.N. - teacher of special disciplines Annotation: The workshop on the discipline "Fundamentals of the theory of social work" is intended both for work in the classroom and for self-control of knowledge. The proposed manual contains test work on various topics of the discipline, practical tasks (filling in tables, working with text, solving situations, etc.) The workshop is intended for teachers, masters industrial training, as well as students - for self-training and self-control. Address: KSAEI SPO "Khabarovsk Technological College" Department of Primary Vocational Education Khabarovsk, Vostochnoye shosse, 2a tel. 27-56-70 Introduction "Guide to life and activity" Answers-reflections encourage a person to analyze their actions, deeds, thoughts, feelings; develop a value orientation, motivation - the desire to become better. 1. Who am I (if my future profession- Social worker)? 2. What am I like (my professional needs, interests and abilities; personal characteristics (pronounced personality traits, positive and negative character traits, etc.)? 3. My mission on Earth, in society? 4. Where am I (why am I 4.1 Educational institution - my role and condition, my rights, obligations, opportunities 4.2 Social work as a subject What sections are interesting 4.3 Map of my preferences (subjects of particular interest) 5 Social work as a subject professional activity My future profession 5.1 What interests me in it 5.2 What do I like 5.3 What do I dislike 6. Image of my professional future: plan, program, forecast map of professional movement (growth) 7. Who are those 7.1 Am I a person who creates problems or is able to solve them by helping others in this 7.2 How to coexist and cooperate 7.3 Who and what to correspond and sympathize with 8 Degree of my tolerance (tolerance) ; yes (to whom? what ?), no (to whom?, why?), want (what?), love (what? whom?), do (what?) 9. life path (strategy) of my personality (life scenario, faith, hope, love in my life). Topic 1. Development of social work in Russia and abroad Social work: definition, essence, content 1 task. Define the terms: Social work - ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Social work as a discipline - _________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Social work as a science - _______________________________________________________________________________________________________________________________________________________________________________________________________________ Social work as a practical activity - ______________________________________________________________________________________________________________________________________________________________________________________________________________________________ 2 task. Add the missing element in the diagram. Topic: Historical models of social work Assignment. Fill in the table "Historical models of social work" Textbook "Theory and Methods of Social Work", pp. 7 - 14 No. p / p Model name Essence Forms of social assistance 1. Archetypal model 2. Philanthropic model 3. Model of public charity4.Model of social security5.Model of public charity6.Model of social services Topic. Social work IX-1917. 1 task. Give answers to the following questions. 1. List the main forms of mutual assistance and mutual support in Ancient Russia _________________________________________________________________________________________________________________________________________________________________________________________________________________ 2. What was the peculiarity of parish charity in the 16th-17th centuries? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 3. Based on the knowledge from the history course, describe the reform activities of Peter the Great in the formation state system social contempt._________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 2 task. Textbook "Theory and methods of social work". Read the text on pages 35-36 "Experience in solving social problems of children left without parental care" and answer the questions. 1. What was the name of the state body of the Soviet power, which dealt with the mass epidemic? 2. What measures were taken by the Soviet government to combat mass orphanhood and homelessness? 3. What is the role of the Save the Children League? 4. In 1921, an Extraordinary Commission for the Improvement of the Life of Children was created. Who led it? What was her main task? What was the result of the work of the Extraordinary Commission? Topic: Social work in the Russian Federation 1 task. Textbook "Theory and methods of social work". Read the text on pages 47-50 "The role of the third sector in solving social problems" Read the text and complete the following tasks. 1. Fill in the table "Main institutions of modern civil society" Sector nameMain content 2. In August 1995, the law "On charitable activities and charitable organizations" appeared in Russia. What legal relationship does this law? What is the definition of law charitable activities? 3. Fill in the table "Charitable activities" Charitable goals Who has the right to carry out charitable activities Forms of organizations implementing charitable activities Participants in charitable activities Test work Topics: Social work, definition, essence, content. Development of social work in Russia. Option 1 1. Professional activity aimed at assisting people, social groups and communities in overcoming personal and social difficulties through support, protection, correction and rehabilitation. A. social protection B. social work C. social security 2. Social work as a type of social activity is aimed at: A. harmonization of personal and social relations B. formation of personal and professional qualities future social worker B. activation of the potential of the individual's own capabilities in solving complex and life problems. 3. One of the founders of professional social work is: A. Catherine II B. Sh. Ramon V. Mary Helen Richmond 4. What stages did M. Richmond single out in the individual work of a social worker with a client. A. Identification of a person in need of help B. Obtaining information C. Investigating conditions of social deviance D. Proposals for improvement E. Treatment 5. What attitudes dominate in social work? A. subject-subject relations B. subject-objective relations C. object-subjective relations D. object-objective relations S. Solovyov V. A. Stog G. V. Gasoline 7. The period of state provision falls on: A. 1917-1991. B. early 1990s to the present V. late XIX - early XX centuries. 8. Social work in Russia is based on A. mercy B. charity C. charity G. cleaning up 9. Which of the Russian tsars (princes) introduced an article into the lawsuit about the need to care for those who are "possessed by a demon and deprived of reason." A. Vladimir Svyatoslavovich B. Ivan the Terrible C. Alexei Mikhailovich G. Peter I St. Catherine A. 1802 B. 1902 C. 1917 Option 2 1. The purpose of social work as academic discipline is: A. promoting social adaptation and the realization of the subjectivity of the individual and the group in accordance with social norms and values ​​of society in different spatio-temporal situations; B formation of personal and professional qualities of a future social worker C. harmonization of personal and social relations 2. Who introduced such medical terms as "diagnosis", "client", "treatment" into the theory of social work? A. Sh. Ramon B. T. Shanin V. M. Richmond G. A. Stack 3. The period of social work falls on: A. 1917-1991. B. early 1990s to the present V. late XIX - early XX centuries. 4. How the ancient Slavs took care of orphans: A. orphans were adopted within the tribal community B. secular assistance, i. the child moved from house to house to be fed C. assistance was provided with food, land was allocated 5. What conditions were necessary for benefactors of the period of princely and church and monastic support: A. poverty B. mercy C. nobility 6. By 1862, the system in Russia social assistance institutions included: A. medical institutions B. charity institutions C. educational institutions D. institutes for boarders E. home care for poor patients (free treatment at home). 7. Who is the founder of the newspaper "Russian invalid" A.F.M. Rtishchev B.P.V. Pomian-Pesarovius V.V.F. Odoevsky G. F.I. Gaaz 8. Where and when did special schools for the deaf appear A. in 1806 in St. Petersburg B. in 1807 Moscow V. in 1808 Yekaterinburg 9. Who in Soviet time was engaged in helping the disabled at home, the elderly, the sick, social patronage. A. social workers B. health workers C. Red Cross organizations 10. Professional activities aimed at helping people, social groups and communities overcome personal and social difficulties through support, protection, correction and rehabilitation. A. social protection B. social work C. social security Topic 2. Principles, goals, objectives and methods of social work 1 task. Fill in the scheme "Levels of social work" Macro level Meso level Micro level 2 task. Give examples of the implementation of the principles of social work. * The principle of self-reliance * The principle of confidentiality * The principle of tolerance 3 task. Textbook "Theory and methods of social work". Page 84 - 91. Complete the table. Group of methodsTypes of methodsMain contentExamples or methodsGeneral scientific theoretical Method of analysis and synthesisMethod of induction and deductionMethod of ascent from simple to complexQualitative methodsQuantitative methodsPartial special scientific methodsSociological methodsPedagogical methodsPsychological methodsSpecific methods Socio-economicOrganizational administrativeadministrativePsychological-pedagogicalPractical methodsIndividual workGroup workSocial workCommunity tests Topic: "Cognition tests" work 1 option 1. General scientific theoretical methods in social work include: a. Methods of analysis and synthesis b. Climbing method from simple to complex c. Unity of qualitative and quantitative analysis d. Statistical method e. Observation 2. The statistical method allows: a. Development from simple to complex social processes b. Detect in complex phenomena repetitive or common signs to identify common patterns c. Using mathematical procedures to test empirical hypotheses and establish the reliability of the data obtained 3. Particular methods include: a. Interview, questioning, method of expert assessments b. Methods of formation of consciousness, methods of approval and condemnation c. Methods of psychological counseling d. Establish Benefits 4. Match a. Sociological methods1. methods of psychodiagnostics b. Pedagogical methods2. psychological and pedagogical c. psychological 3. case-stages 4. methods of consciousness formation 5. Socio-economic methods include: a. In kind and cash b. Moral encouragement c. Establish benefits d. Organizational and administrative e. Psychoprophylaxis f. Patronage, personal services 2 option 1. The most common methods of professional activity of social workers are: a. Sociological b. Psychological c. Administrative d. Pedagogical 2. The method of typology makes it possible: a. Possibility of a broader and deeper approach and an appropriate reference for professional activities b. Influence the material, moral, national, family and other social interests and needs of the client c. Focus on comprehensive study problem situation 3. The specific groups of social worker methods include: a. Psychological-pedagogical, socio-economic, administrative b. Sociological, pedagogical, psychological c. Method of analysis and synthesis, method of induction and deduction, unity of qualitative and quantitative analysis d. Group work, community work, bibliographic method 4. Find a match. a. Socio-economic methods1. sociometry b. administrative methods 2. normalization c. Psychological and pedagogical3. patronage 4. social therapy 5. K practical methods are: a. individual social work b. social work with a group social work in the community e. method of psychodiagnostics f. method of approval and condemnation f. organization of social support networks Topic: Principles, goals, objectives and methods of social work Card No. 1 1. Professional activity aimed at helping people, social groups and communities to overcome personal and social difficulties through support, protection, correction and rehabilitation, as well as through change or reform of individual elements of the social system. A. social work B. social protection C. social security 2. The main goals of social work include: A. increasing the degree of independence of the client B. adaptation or re-adaptation of people in society C. creating conditions for the individual so that he can live with dignity 3 At the macro level, social work is expressed in: A. helping a person, family and various groups in need B. restoring or maintaining the social and psychological ties of an individual with society C. assistance in creating decent conditions for a person’s life in society 4. The essence of the biographical method is: A in the study of personal documents of the client B. in the development of a formal model of social relations between the social subject and social research C. in the acquisition of new knowledge 5. The socio-political principles of social work include: A. the unity of the state approach B. the socio-technological competence of personnel C. democratism of the content of social policy states D. a comprehensive analysis of the assessment of the living conditions of clients 6. The principle of tolerance is due to the fact that A. information available to a social worker should not be disclosed B. each person in need of assistance should receive it C. recognition of the priority of the client's rights in all cases. 7. The object of social work can be: A. a specific person B. family C. microdistrict D. social worker E. researchers qualities for the provision of social services. A. social worker B. social worker C. social educator Card No. 2 or reforming individual elements of the social system. A. social work B. social protection C. social security 2. The principle of social response implies: A. the exclusion of discrimination in the provision of social assistance B. the need to take action on identified social problems C. recognition of the priority of the rights of the client 3. The principle of confidentiality is related to the fact that that: A. information available to the social worker should not be disclosed B. each person in need of assistance should receive it C. recognition of the primacy of the rights of the client in all cases. 4. The method of complex psychosocial modeling involves: A. the study of subjective aspects public life B. the study of family history C. the development of a formal model of social relations between social actors and social research. 5. At the micro level, social work is built on the basis of: A. client requests and is aimed at restoring or maintaining the individual's social ties with society, a group or an individual. B. improving the living environment of people C. identifying categories of citizens in need of assistance. 6. The main goals of social work include: A. creating conditions for the individual so that he can live with a sense of dignity and self-respect from others B. increasing the degree of independence of the client C. adaptation or re-adaptation of people in society 7. A set of research technologies and therapeutic procedures, methods of activity. A. methods of social work B. methods of social work C. principles of social work 8. The subjects of social work include: A. social worker B. social work specialists C. social educators D. trade unions E. education Topic: Objects, subjects, scope of social work 1 task. Make a diagram "Objects and subjects of social work" 2 task. Textbook "Theory and methods of social work". Page 54-57. Fill in the table "The main areas of social work" Sphere of social work Areas of work Activities specific to this areaHealthcareArmed ForcesProductionEducationCulture 3 task. Let's say you're a college graduate coming in for an interview. You were asked the question "Why did you decide to become a social worker". You need to answer this question, giving arguments in favor of this profession. 4 task. Make a profile of a social worker. Topic: Etiquette of a social worker Test work 1. The principles of etiquette include A. the principle of humanism B. the principle of unity C. the principle of expediency of actions D. the principle of beauty of behavior E. the principle of tolerance E. the principle of taking into account folk customs and traditions 2. The principle of humanism involves: A Respect for a person, recognition of the dignity of his personality B. Creative application of rules of conduct to specific situations C. Conformity of behavior and appearance person, manners of communication spiritual qualities of a person 3. What should a social worker say when introducing himself to his client? A. last name, first name, patronymic B. last name, first name, patronymic and position C. last name, first name, patronymic, name of the organization 4. Did the social worker do the right thing? A.S.R. gladly accepted his client's invitation to dine with B.S.R. politely declined the invitation to dinner, not forgetting to thank for the invitation. V.S.R. called his client at 8 am to clarify what he needed to buy. 5. It is necessary to wait for an answer to the call in the following: A. 3-4 beeps B. 5-7 beeps C. 8-9 beeps 6. Telephone conversation should be: A. 3 minutes B. 4 minutes C. 5 minutes D. 7 minutes 7. In preparing for the meeting with the sponsor, the social worker should prepare: A. an outline of the conversation B. a preliminary calculation of costs and an explanatory note C. a letter of thanks 8. What the first thing a social worker should do when first visiting a medical institution to his client? A. introduce yourself to the attending physician and get all the necessary information about the client's condition B. focus on the client's well-being and tactfully help him follow the doctor's recommendations C. talk with the client and support him in the current situation Topic 3 Social policy of the state. Legal foundations of social work Textbook "Theory and Methods of Social Work". Page 145 - 169 Questions to the topic "Social policy of the state" 1. What is social policy? 2. List the specific historical conditions of social policy. 3. What is the object of social policy? Make a scheme "Social sphere" 4. List the indicators that characterize the level of development of the social sphere. 5. What is an integral indicator of the productivity of the functioning of the social sphere? What does it include. 6. Principles of social policy. 7. What are the functions and mechanisms of social policy? 8. List the basic goals of social policy. 9. List the types of social policy. Make a table "Types of social policy". 10. The main function of social work in Russian practice. 11. What is a welfare state? 12. Tasks of the welfare state. 13. Main parameters of the welfare state. 14. Principles of the welfare state (3-4 principles) 15. What is social model Russian state? 16. What are the social transformations at the territorial level? 17. What are priority national projects? List them. 2 task. Make a crossword puzzle on the topic "Legal foundations of social work" Topic 4. Technology of social work Topic: Concept social technologies and their classification Test work Option 1 1. The system of knowledge about the methods and means of processing and qualitative transformation of the object. A. technology in social sphere B. technology C. social product 2. Match: A. Routine1. by scale B. innovative2. according to the degree of novelty B. information3. according to the content G. global 3. Theoretical justification and general description certain methods of action are called: A. process B. method C. methodological approach C. technology 4. The analytical part of social technology includes: A. collecting information, analyzing it and making a social diagnosis B. establishing connections with the object and environment by a specialist C drawing up and implementing a plan of therapeutic actions D. analysis of the results and correction of the plan 5. Private technologies of social work include: A. technologies for working with families B. social work in the field of health care C. social design D. social medical examination E. social work with the elderly people and disabled people 6. The process of people's adaptation to the rules, the system of norms and values ​​is a meta-technology of social work, uniting its directions, types and forms is called: A. social technology B. social rehabilitation C. social therapy D. social adaptation 7. Socio-economic methods are aimed at: A. promoting the welfare of the objects of the work oty B. normalization of the behavior of individuals and social groups during microsocial work C. to improve the health of objects of social work D. to determine trends social development, goals and objectives of creating social programs. 8. Sociocultural methods include: A. individual work B. club work C. discussions on vital issues D. recreational and therapeutic physical education E. educational work in the media E. cultural work 9. Where are methods of mediation and conflict resolution used? A. when working with individuals, families, organizations. B. during macrosocial work with social categories in need of maintaining health. V. in social and preventive work with the population of G. in individual and group work. 10. Managing the individual's behavior is: A. group social work B. individual social work C. microsocial work D. macrosocial work Option 2 1. A way of organizing activities in this area, aimed at achieving the goals and objectives. A. social technology B. technology C. method D. process 2. Match: A. regional1. According to the degree of novelty B. administrative and managerial 2. By scale B. demographic3. according to the content G. intellectual4. by type 3. Change (dynamics) of the state of an object under the influence of external or internal factors. A. method B. technology C. process D. methodological approach 4. To the conditions of technologization practical activities in the social sphere include: A. the object must have signs of a social system B. the features of its structure and functioning should be highlighted C. the possibility of reproduction and repeatability of operations, procedures or indicators in new conditions D. the possibility of formalizing actually occurring processes and presenting them in the form of certain operations, procedures, indicators. E. no correct answers F. all answers are correct 5. What is the name of the procedural stage of the technological process, in which a plan of therapeutic actions is drawn up and implemented. A. analytical part B. Implementation C. Social therapy D. Analysis of the results and correction of the plan 6. Social work technologies are divided according to operational goals and objectives and according to the nature of therapeutic work. These include: A. social prevention B social work with the elderly C. social design D. social habilitation 7. A specialized area of ​​social work, where mentoring is used, developing creative abilities and psychological training of future specialists. A. resolution of social conflicts B. macrosocial work C. group social work D. formation of the personality and behavior of social work specialists. 8. Socio-economic methods include: A. organization of self-employment B. club work C. social partnership D. assistance to the work of municipalities D. economic support families with children. 9. Where are sociological methods used? A. in social design B. in work with children, families, adolescents and youth C. in maintaining the health of the disabled, the elderly and senile people information that is useful in order to navigate in a difficult situation for them. A. social counseling B. social medical examination C. social design D. social forecasting Topic: Technological process in various areas of social work 1 task. Fill in the tables: Stage 1. Social diagnostics is ... (p. 243) Stages of the analytical part Their characteristics Collecting information Definition and methods Drawing up an anamnesis Compiling an epicrisis Analysis of the social background Making a social diagnosis Classification of social diagnoses Information of interest to a specialist Range of issues in individual work with a client Range of issues in group work 244P. 245 2 stage. Implementation is... (p. 247) Stage 3. Social therapy is... (p. 248) - What does the intervention involve. - fill in the table "Basic methodological approaches to intervention" pages 248-254. ApproachCharacteristicsExamples Fill in the table "Methods of therapeutic influence in microsocial work" pages 255-256 MethodThe essence of the method 2 task. Resolve these situations. Situation 1 An elderly woman, 67 years old, applied to the department of social protection. She has a small pension (12 thousand rubles). The kids don't help. Write a script for an interview (conversation) with this woman. Prepare an individual plan for working with her. What social work methods will you use? Situation 2 Man, 74 years old, wheelchair user. The wife died, the son went abroad, having previously concluded an agreement with the social service center on providing the father with a social worker. But, the man refused the services of a social worker, citing the fact that he himself copes with everything. What should be the actions of a social worker in this situation. What methods can be used in this situation. Make a plan of individual work with this client. Situation 3 Your clients are an elderly childless couple. Their problem is a limited circle of contacts. Think of a plan for working with this couple. 3 Task. Make an algorithm of actions of a social worker with: A. an elderly person during grief B. refugees Topic: Technologies in social work Option 1 1. The totality and procedure for applying methods, techniques, means of solving social problems is called ... A. technology B. social technology C. method D. process 2. In itself general view in the technological process, the main procedural stages are distinguished. Mark them. A. analytical part B. implementation C. social therapy D. analysis of results and correction of the plan E. all answers are correct E. there are no correct answers 3. Individual social work includes: A. managing the behavior of an individual B. managing the behavior of social groups C. the use of socio-psychological methods of therapy and the principle of mimicry (maximum consideration and use of the opinions, habits and preferences of the objects of work) city ​​blocks, based on the interests and capabilities of the population. 4. Private social technologies of social work include: A. social patronage B. social design C. social work with the disabled D. social work with the elderly E. social forecasting E. social work in organizations. 5. Complete the steps of the analytical part of social diagnostics. 1) collecting information 2) compiling an anamnesis 3) compiling an epicrisis 4) ___________________________________ 5) ___________________________________ 6. What methods can be used to collect information about a client? old people, elderly couples B. children, adolescents C. children's small social groups D. people suffering from chronic mental illness or disorders E. alcoholics, people in a depressed state 8. Volunteers of social services are ... A. individuals who other services are engaged in, attracting social work specialists to change the social attitudes of their wards. B. Individuals who consciously turn to social services C. Individuals who turn to social services through intermediaries skills that allow you to function adequately in a social environment - this is ... A. social habilitation B. social rehabilitation C. social counseling 10. Make an algorithm (order) of the social worker's actions when using the projective interview method. Option 2 1. Social technology has, as a rule, two forms. Mark them. A. a project that describes the process and methods of social work B. implementation of activities in accordance with the created project C. change in the state of the subject 2. Work with the population, including those with social risk categories, using sociocultural methods, social counseling and patronage is called : A. social prevention B. social habilitation C. social rehabilitation D. social forecasting 3. Sociological methods include: A. organization of self-employment B. collection and analysis of information in social diagnostics C. planning method 4. What information is of interest to a social work specialist in group work? A. who is the client, his demographic characteristics B. what are the complexities and opportunities of interactions in the group C. who makes decisions, what measures are used for this, how it affects the achievement of the goals of the entire group and its individual members D. what goals recognized by the client, could form the basis of social work with him 5. An open action that is performed not personally by a specialist, but by a commission consisting of a psychologist, lawyer, social worker from the relevant social service, a general practitioner, and, if necessary, a psychiatrist is ... A. observation of behavioral characteristics B. survey C. survey of social and living conditions and social status object 6. Complete the methodological directions of the method "development of communication skills" 1) development of the social field 2) joint direction in the group 3) modeling situations 4) ______________________________________ 5) ______________________________________ 7. The method "Faith Therapy" is used when working with: A. elderly people B mentally ill, alcoholics B. adolescents 8. What methods are used by specialists in group social work (2-3 methods) __________________________________________________________________________________________________________________________________________________________. 9. Social patronage provides: A. medical and social assistance B. social and psychological assistance C. social assistance D. social and legal assistance E. no correct answers F. all answers are correct (A-D) 10. Make an algorithm ( order) of actions of a social worker with an aggressive client.

Topic 1. Technologization of social work

(practical lesson - 4 hours)

Issues for discussion:

    Objective prerequisites for the technologization of social space and the reasons for the technologization of social activity.

    What is the specificity of social technologies? Essence and types of social technologies.

    The concept of "technology of social work": essence, content, principles. What are the features of social work technologies?

    The main purpose of social technologies.

    Principles and grounds for classifications of social technologies and technologies of social work.

    Characteristics of approaches to the classifications of social technologies and technologies of social work (Compare different approaches).

Practical tasks.

2. Make a table of different types of social technologies.

Message:

On the example of one of the countries to characterize the technology of social work. When describing, open the questions:

Factors influencing the development of social work practice;

Forms and methods of social work with various groups of the population. (Country - optional: Germany, Great Britain, Denmark, USA, Sweden, etc.).

Basic concepts of the topic: macrotechnologies of social work, mesotechnologies of social work, microtechnologies of social work, social technologies, technology, technology of social work, difficult life situation, human resources.

Literature:

    Fundamentals of social work: textbook / otv. ed. P. D. Pavlenok. - M. : INFRA-M, 2006. - S. 185-198.

    Social work: theory and practice: Proc. allowance / Resp. ed. d.h.s. prof. E. I. Kholostova, Doctor of History, prof. A. I. Sorvina. - M. : INFRA-M, 2004. - Chapter VII.

    Technology of social work: Proc. allowance for students. higher textbook institutions / Ed. I. G. Zainysheva. – M.: Humanit. ed. Center VLADOS, 2002. - Chapters I, III.

    Technology of social work in various spheres of life: textbook / ed. P. D. Pavlenka. - M. : Dashkov i K, 2007. - S. 11-16.

    Firsov, M. V. Technology of social work: Proc. manual for universities / M. V. Firsov - Ed. 2nd. - M. : Academic Project, 2009. - Topics 2, 3.

    Kholostova, E. I. Social work: study guide / E. I. Kholostova. – M.: Dashkov i K, 2008 – S. 459-474.

Topic 2. Technological process in social work

(practical lesson - 2 hours)

Issues for discussion:

    Technology of social work as a process. Principles of problem solving in social work.

    Aspects of technologization in social work.

    The structure of the technological process.

    Procedural stages of the technological process.

    Manufacturability and creativity in social work.

Practical task:

1. Make a dictionary of the main concepts of the topic.

2. Study the schemes of cognitive, structural, functional and resource models of social work technology. Analyze them, determine the general, special, single. [See: Firsov M.V. Technology of social work. Scheme 2 (p. 80), scheme 3 (p. 87), scheme 4 (p. 93), scheme 5 (p. 99)].

Basic concepts of the topic: algorithm, tools, methods of social work, methods of intervention, methods of social work, methods of expert evaluation, operation, social problem, social contradiction.

Literature:

    Pavlenok, P. D. Theory, history and methods of social work: Textbook. - 7th ed., add. – M. : Dashkov i K°, 2007. – 476 p.

    Social work: theory and practice: Proc. allowance / Resp. ed. d.h.s., prof. E. I. Kholostova, Doctor of History, prof. A. S. Sorvina. – M.: INFRA-M, 2004. – 427 p.

    Technology of social work: Proc. allowance for students. higher textbook institutions / Ed. I. G. Zainysheva. – M.: VLADOS, 202. – 240 p.

    Firsov, M. V. Technology of social work: textbook. manual for universities / M. V. Firsov. - M .: Academic Project, 2009. - Topics 4.

    Kholostova, E. I. Social work: textbook. Allowance / E. I. Kholostova. - M. : Dashkov i K, 2008. - S. 466-474.

Ministry of Health of the Omsk Region

State-financed organization healthcare of the Omsk region

“Clinical Psychiatric Hospital named after N.N. Solodnikov

for social workers

and social workers

for communication modules

Toolkit

Omsk, 2008

"I approve"

Chief Freelance Psychiatrist

ministries of health

Omsk region

A.A. Utkin

annotation

These recommendations describe the experience of using communicative modules in practice in group work with the mentally ill, the organization of work, a proposed list of topics used, and a questionnaire. Developer: rehabilitation complex BUZOO KPB im. N.N. Solodnikova

Editorial Board: A.A. Utkin, O.N. Stepanova, N.I. Osatyuk, A.P. Zinkina, T.A. Drachuk

Practical guidance developed and prepared for internal use and intended for social workers and social workers

The specifics of the organization and conduct of the training 4 Psychosocial training "Rules of communication in society" 7 Communicative training "Overcoming communication barriers" 14 Communicative training "Teaching effective communication techniques" 16 Communicative training "Positive attitude" 19 Communication group "Training of tolerance" 24 Communication group "Effective communication" 32 Communication group "Communication with other people" 50 Creative module "Knowing oneself in creativity" 55 Adaptation training "Employment of people with disabilities" 60 References 65

The specifics of the organization and conduct of the training

At the very beginning of this collection, it is advisable to provide the reader with brief material on the specifics of organizing training sessions that underlie the proposed modular courses. These recommendations were developed based on the materials of L.N. Shepeleva. Trainings are intensive short-term training sessions aimed at creating, developing and systematizing certain skills necessary to perform specific personal, educational or professional tasks, combined with increasing the motivation of the individual to improve work. Training Benefits Training is the most targeted and cost-effective investment in a person, since only those skills that a person needs to achieve specific goals are developed during the training process. The training combines various forms of learning - lectures, analysis of situations, business games, exercises to develop the necessary skills, aimed at solving specific problems of the participant. Combination various forms training contributes to the fact that the training materials are absorbed much more efficiently than in traditional classes. At the training, team building takes place, team spirit rises. Participants receive a complete set of training materials, allowing them to brush up on what they have learned over time. Organizational stage of the training Purpose:

    orientation of participants in the specifics of the training as a teaching method; initial diagnosis of participants' expectations and difficulties in communication; identification and correction of participants' motivation. The work in the group is preceded by the leader's story about what training is, what its goals and possibilities are, what results can be obtained.
Also stipulated organizational matters:
    duration of work - 40 minutes 2 times a week for 10-12 lessons; number of participants - 8 - 10 people; the meeting point is at the base of the hospital unit.
This is followed by individual work with each participant. The following issues need to be discussed:
    What do you expect from the training? Do you have problems in ... (the following is a list of problematic issues that this module is aimed at solving)? Do you want to join a training group? Do you have any wishes regarding the direction of the work, the issues that should be discussed by us?
To identify individual psychological characteristics, it is possible to use psychological techniques, questionnaires, questionnaires. Room preparation The room must be isolated so that nothing interferes with work. Darkening of the room should be provided. Participants sit in armchairs, or chairs, placed in a circle. It is necessary to have a free place for psycho-gymnastics, games, procedures, dances. Responsibilities of a coach
    Ensure that participants do not get so carried away with the exercise that they lose the main idea. Be able to interest participants with other methods and instructions. Create and maintain an appropriate learning atmosphere: include games, simulations, role plays, puzzles, situations for analysis and other similar exercises. Don't stand still. Test all new exercises: what works for some people doesn't always work for others. Summarize all exercises conducted during the training session: To bring participants back to their previous state after the end of the exercise (if participants did not like the exercise, they should be distracted from it while the training continues); it is necessary to discuss the results of the exercise: did it live up to expectations? would you behave in the same way in a real situation? what would you do if that happened? Be honest and open with other participants: do not hide training plans, do not divert participants, do not single out anyone, do not deceive or use the efforts of participants for their own personal gain. Do not forget that training exercises can bring a lot of fun to the trainees and the trainer. Create a favorable environment for learning.
Mandatory Procedures Individual and group reflection at the beginning and end of classes. The meaning of this work is to understand the processes, methods and results of individual and joint activities. Keeping diaries of group members. Completion by participants of homework, reinforcing the educational material received in the classroom and mandatory verification homework at the next lesson. Rules for organizing the interaction of participants in modular cycles At the beginning of any module cycle in the first lesson, the facilitator organizes a discussion with the participants on the topic of the rules for the work of this group. This is necessary to achieve several goals:

    Creating a comfortable atmosphere for patients, feeling their sense of security and safety;

    Organization of effective interaction of participants;

    Maintaining the discipline of participants' behavior;

    Group gatherings.

As a rule, group members do not always understand what the point of this discussion is, so the facilitator explains in detail the goals of adopting the rules and offers patients a list of all possible rules. The participants in the discussion choose the rules that are suitable for the group, vote for the adoption of each rule separately. During the discussion, patients often offer their own original rules for the group. List of possible, most frequently selected group rules:

    Punctuality (arrive to class on time).

    Active participation (answering questions, completing all tasks, expressing your opinion).

    Confidentiality (everything that is said in the group should not be taken out of it).

    Polite attitude (do not interrupt the group members and the leader, speak in turn, do not deviate from the topic, respect everyone's opinion).

    Each participant can leave the group at any time, but he must come to the next session so that the participants can say goodbye to him.

    Do not talk outside of the group about what other group members are saying. You can talk about your feelings and your behavior.

    Talk after one of the participants has finished, be patient with the statements of others.

    The speaker does not abuse the attention of the audience, remembers that others also want to speak.

    STOP rule. It means that at this participant the topic under discussion, or the question causes negative emotions, upsets him, he has the right not to speak out, not to answer. To do this, he simply has to say: "Stop."

    Participants are required to come to class in a neat appearance, with clean hair, nails, in well-groomed clothes.

    The group leader has the right to remove the patient from participation in the group if he behaves inappropriately or disrespectfully treats other participants.

    For a gross violation of the rules of the group, the guilty participant must be punished. His group determines in advance. For example, a latecomer to the beginning of the class should treat everyone with candy, and often interrupting others - be silent for 15 minutes during class. There can be many punishments, but they should not humiliate the dignity of patients, they can be in a comic, but not offensive form.

The essence of communicative trainings (trainings for effective communication) Communication trainings focused on learning how to communicate, easily make contact with people and, most importantly, stop being afraid of strangers. Goals of communication trainings:
    Formation of effective communication skills using verbal and non-verbal components. Formation of group interaction, coordination of joint actions, mutual trust. Developing the ability to adequately express their feelings and understand the expression of the feelings of other people. Development of skills of constructive behavior in conflict situations. Increasing the level of reflexivity, creating motivation for further self-development of participants. Fixing consciousness on the positive, increasing the number of positive emotions. Formation of a tolerant culture of personality.
These trainings are adapted in the conducted transitional groups for patients in different departments of the hospital.

Psychosocial training "Rules of communication in society"

Moderator: social worker or social worker. Participants: Patients in a psychiatric hospital. Age does not matter. Number of classes: 10. Frequency of classes: 2 times a week. The purpose of the training: teaching the rules of behavior in society. Lessons 1.- 2. “Relationships with neighbors. Conflict relations with neighbors. 1. Greeting. Host: “We will start by having everyone in a circle say their name and say a few words about themselves. Before that, I suggest that each of you take a tablet and write your name on it. It doesn't have to be your real name, you can call yourself something else. If you decide to take a different name, then, introducing yourself, say the real one, and then try to say why you decided to change it. After one or two lessons, we will remember each other's names, and we will be able to do without signs. Maybe those names that were taken for today will not be needed later, but if necessary, everyone can take their plate and, for example, tell something about themselves under a different name. Let's start." 2. Acceptance of group rules. 3. The main part. The group then considers the following questions for discussion:

    who are the neighbors? What rules, in your opinion, should be followed when meeting, talking with neighbors? What is your relationship with your neighbors? Are there conflicts with neighbors? if so, why? What are the causes of conflicts? how can you avoid them?
Conflict is a lack of agreement between two or more parties, individuals or groups. Five Steps to Conflict Resolution: 1. Be clear with your neighbors about the issues at the center of the conflict. 2. Investigate the most likely cause of the conflict. 3. Ask each side to take the position of the other side. 4. Look for agreements and compromises with neighbors that can move the conflict towards resolution. Way out of conflict. How best to do this: 1. Conflict resolution, ie. search for a solution that would suit your side and the neighbor's side, and relieve internal tension. 2. Maintain your dignity so that later you will not be ashamed or embarrassed or feel that you behaved ugly in front of your neighbors. 3. Continue relationships with neighbors. After all, you do not want to turn him into your enemy. Code of Conduct in Conflict: 1. Let your neighbor blow off some steam. If he is irritated or aggressive, then you need to help him reduce internal stress. Until this happens, it is difficult or impossible to agree with him. 2. Require the neighbor to calmly substantiate the claims. Say that you will only consider facts and objective evidence. 3. Knock down aggression with unexpected tricks. For example, ask a conflicting neighbor confidentially for advice. Ask an unexpected question, about something completely different, but meaningful to him. Remind yourself of what connected you in the past, and it was very pleasant. Give a compliment (“You are even more beautiful in anger ... Your anger is much less than I expected ...”). 4. Do not give negative assessments to your neighbor, but talk about your feelings. Do not say: "You are a rude person", it sounds better: "I am upset by the way you talk to me." 5. Ask a neighbor to frame the desired end result and problem as a chain of obstacles. A problem is something that needs to be solved. 6. Invite the neighbor to express their thoughts on resolving the problem and their solutions. Do not look for the guilty and do not explain the situation, look for a way out of it. 7. In any case, let the neighbor "save face." Do not allow yourself to loosen up and respond with aggression for aggression. Don't hurt his dignity. Do not affect the personality of the neighbor. 8. Reflect as an echo the meaning of his statements and claims. 9. Hold on as if on a knife edge in an equal position. Hold fast in an attitude of calm confidence. 10. Don't be afraid to apologize to your neighbor if you feel guilty. After all, only confident and mature individuals are capable of apology. 11. You don't have to prove anything. In any conflict situations, no one will ever prove anything to anyone, even by force. 12. Shut up first. Your silence allows you to get out of the quarrel and stop it. In any conflict, there are usually two sides, and if one has disappeared, who will you quarrel with? 13. Do not characterize the condition of a neighbor. In every possible way avoid verbal statement of the partner's negative emotional state. 14. When you leave, don't slam the door. The quarrel can be stopped if you calmly and without any words leave the room. 15. Speak when your neighbor is cold. 16. Regardless of the outcome of the conflict resolution, try not to destroy the relationship with your neighbor. 11 taboos in conflict situation: DON'T: 1. Critically evaluate a neighbor. 2. Attributing base or bad intentions to a neighbor. 3. Show signs of superiority. 4. Blaming and attributing responsibility only to the neighbor. 5. Ignore the interests of a neighbor. 6. See everything only from your position. 7. Reduce the merits of a neighbor and his contribution. 8. Exaggerate your merits. 9. Get irritated, scream, attack. 10. Touch the "pain points" and vulnerabilities of a neighbor. 11. Heap a lot of claims on a neighbor. The fixing part of the lesson: summing up. 5. Farewell to the group. Say goodbye as if you are seeing the person for the last time. Lesson 3. Topic: "Conflict in the family." Purpose: prevention of conflicts in the family, to understand the nature of their emotional problems in a conflict situation. 1. Welcome part. Name-compliment game (Participants stand in a circle, take turns calling their name and complimenting themselves with the same letter (Natasha-tender), each must list the names given to the wound and add their own). 2. The main part. Exercise "Associations" The topic of today's lesson is conflict, this word evokes certain feelings, your associations with the word conflict (everyone speaks in a circle). Exercise "Sculpture" Participants are divided into three people in a group. Choose a sculptor. His task is to build a sculptural group-conflict and take his place in it. After that comes reflection: a description of the sensations during the exercise. Exercise "Situation" Each participant receives a card on which a situation from the life of the family is written. Participants must find a solution to a family problem: 1. Mom asks you to clean up the house for the third day, in the end she lashes out at you and screams. Your actions? 2. The two of you are watching a movie on TV and suddenly your brother (sister, mom, dad, etc.) wants to watch the news. Your actions? 3. The husband earns less than his wife, he does not like it, he wants his wife to quit her job and start staying at home or go to a less paid job. What will you do in this situation? 4. In public transport a heated argument ensued. Your reaction. 5. At home, an undersalted dish was served for dinner. Your reaction. 6. If someone stepped on your foot on the street or in public transport. What will you do in this situation? 7. You are unlucky in the lottery. What feelings will this evoke in you? Warm-up: a way to calm down and relax. Remember, imagine a situation that usually causes you excitement, tension. Say a few affirmations to yourself that you feel confident, calm. But these statements must be positive. For example, not “I am not worried”, but “I am calm”, etc. Let's start. At the end, the facilitator asks who used what phrases, what he felt, and asks, if not difficult, to tell about what situations he remembered. This exercise contributes not only to the assimilation of simple self-regulation skills, the creation of a comfortable and trusting atmosphere in the group, but also to the fact that group members begin to more openly and fully express their feelings. 3. Final stage. Consolidation of positive emotions. Participants form a circle, each expressing advice on avoiding conflict: divert attention to another subject, take deep breaths, talk to the person calmly, politely, count to ten, then begin to resolve the situation, but in no case should you shout. Lesson 4. "Relationships with relatives." 1. Welcome part. 2. The main part. Materials: paper, a set of colored pencils. The host asks to draw the three most significant people for them. These should not be friends, comrades, but close ones, relatives, those who mean more to him than everyone else, who are dearer to him than everyone else. The host also performs the drawing. After the drawings are completed, the facilitator asks the group members to take turns showing their drawings, while talking about the people depicted: who they are, how significant they are for the participant, how burn out; are they also close to him now, if we are talking about the past; would they like something, given the opportunity, right now (for example, there are unexpressed feelings of gratitude). 3. Farewell to the group. Lesson 5. "Relationship between husband and wife." 1. Welcome part. Imagine that you have a husband or wife, how would you greet them when you meet? 2. The main part. Maybe you, maybe your friends, as well as parents and relatives are married. What do you think a family is? what is marriage? What is the relationship between husband and wife? What are the responsibilities of a husband? What are the duties of a wife? A family is a small group based on marriage or consanguinity, whose members are connected by common life, mutual help and moral responsibility. Marriage is a family union of a man and a woman, giving rise to their rights and obligations in relation to each other and to children. Relationships must be pure.
    mutual respect, mutual understanding, physical, moral help should also be present.
Responsibilities of the husband: Provide for the family, i.e. earn money, bring it into the house, clothe, feed his wife and children. Perform the necessary household chores (be a locksmith, plumber, must be able to drive a nail). And also, in difficult times, he should be not only a husband, but also a friend, help in raising children, etc. Responsibilities of the wife: The duties of the wife include cooking, washing, cleaning the apartment, ironing clothes. Raising your child, as well as being a faithful companion for your husband for life. Play the situation: The husband comes home from work after midnight, the wife is home after a working day, who cooked, and washed, and put the house in order, as well as small children who play pranks and do not want to go to bed. 3. Farewell procedure (each member of the group must say goodbye the way he would like his husband or wife to say goodbye to him). Lesson 6. "Relationships with friends." 1. Welcome part. Warm up. The facilitator tells that in cases when you experience tension, "tightness", anxiety, you can help yourself, relax with the help of simple tricks, which help not only to feel more comfortable and calmer, but to create conditions for more balanced, deliberate behavior that does not harm the interests of another person 2. The main part. Each member of the group takes turns telling their life situation about a friend. How long have they known each other? how did you meet? How did their friendship develop? Were there any problem situations? If yes, what reasons contributed to this? What qualities do you appreciate in your friend (girlfriend)? Have there been any situations after which you were even more convinced that this person is a reliable friend? 3. The final stage and the farewell procedure. Each participant is offered the following situation: if your friend (girlfriend) were now present at our lesson, what would you like to tell them? Everyone speaks in a circle.
  • (Document)
  • Dudkin A.S. Technologies of social work with families and children (Document)
  • Kholostova E.I. Social Work Technology (Document)
  • Kholostova E.I., Dementieva N.F. Social rehabilitation (Document)
  • Novikova S.S., Solovyov A.V. Sociological and psychological research methods in social work (Document)
  • Guslyakova L.G., Kholostova E.I. Fundamentals of Social Work Theory (Document)
  • n1.doc

    Publishing and Trade Corporation "Dashkov and Co"
    E. I. Kholostova

    WORKSHOP

    ON SOCIAL

    WORK
    Second Edition

    Moscow, 2008

    Kholostova E.I. Workshop on social work. -

    X73 2nd ed. - M.: Publishing and Trade Corporation "Dashkov and Co", 2008. - 296 p..
    ISBN 978-5-91131-424-8
    The workshop complies with the requirements of the State Educational Standard higher education majoring in Social Work. It deals with the main issues of theory, technology, management of social work with various categories of the population. It can be used in practical and seminar classes of students.

    For students of humanitarian universities, teachers who train and retrain specialists in this area, as well as for specialists in the social sphere.

    ISBN 978-5-91131-424-8 © E. I. Kholostova, 2007
    Content

    Foreword..............................................4

    I. Workshop on social technologies...............................................................5

    P. Workshop on social technologies

    work with children and adolescents .............................................30


    1. Workshop on coping with stress....................................................80

    2. Workshop for working with the elderly...............................................109
    V. Rights of persons with disabilities in the field of education....................................................124

    VI. Practicum on knowledge of the regulatory framework ..............................................149

    Literature.........................................294

    Foreword

    __________________________________________________________________
    The workshop is designed to deepen knowledge in the field of theory and practice of social work.

    The specificity of a social work specialist is not only in the development of normative and legislative framework, scientific and methodological materials and workflow in the field of management, but also direct work with various categories of the population. Moreover, working with each of them requires special methods and technologies, an individual approach and special skills in applying knowledge in practice.

    The book discusses options for various methods and models for working with children, families, the elderly, people with disabilities, as well as tests for knowledge of the legislative framework in the field of social protection and social services for the population, various situational tasks are given.

    It is known that the received theoretical knowledge without the skills to apply it in practice will not bring the desired result and self-satisfaction, so we hope that this workshop will be useful in mastering the curriculum in the specialty "Social work".

    I. Workshop on social technologies

    _____________________________________________________________________________


    1. Using the Counseling Method

    Counseling is a system of procedures that promotes relaxation and the process of re-evaluation of the personality. Here we must create a safe place where a woman must feel supported and accepted completely.

    We must help to vent emotions and encourage a woman to have the courage to accept an alternative to patterns. We offer to accept the client completely and without evaluation. Always be on the client's side. To overcome feelings of guilt, it is useful for clients to return from the present to the past more often, where there are connections with the mother, many of which often interfere with growing up. The job of the counselor is to help them get past the stage of separation from their mother, to allow themselves to "be".

    During the consultation, manifestations of anger that was previously suppressed, directed against the situation or in relation to people, are possible. This anger in women is often directed against themselves. It is known that anger, turned on itself, leads to depression and neuroses.

    Consider the formation of distress and its consequences for a person. In the earliest years of our lives, we first experience distress, after which it repeats many times.

    This can be physical distress, which includes illness, pain experienced from injury, loss of consciousness, anesthesia, acute discomfort, exposure to sedative drugs, cold, hunger, and finally, just the birth process. It can also be emotional distress associated with a major loss, fear, humiliation, boredom, etc. During trauma - physical or emotional - the work of our flexible human intelligence stops.

    We are well aware of the expressions that describe the state of a person: "For fear, I do not understand anything." “She was mad with pain”, “In a rage, he did not control himself”, “After the news of the death, I walked in a fog”, “Better rest, otherwise you are so upset that you will still make mistakes.”

    Each of these expressions is an unusually accurate description of a particular case of a general phenomenon - in times of distress, we cannot think rationally. However, the temporary failure of the intellect is only the beginning of all troubles. This is followed by something more serious and significant.

    A person experiencing distress, incapable of thinking, continues to receive a huge amount of information that comes through the organs of hearing, sight, touch, etc.

    This information that comes during distress is remembered in a completely different way than the usual information that we receive during non-distress experiences is remembered. After all, information from a positive experience becomes useful information that can be used to behave "more intelligently" next time. At the same time, it should be noted that the usual memorization of information occurs in such a way that later we can use this information (from positive experience) either in separate pieces or all together, as we wish.

    Distress experience information cannot be requested in separate parts. It comes in its entirety as a monolith, unanalyzed and ununderstood. This misinformation can be compared to a record - a very detailed and meticulous, complete record of what happened during the distressing experience.

    It can be imagined that information about visual, sound, tactile, gustatory, temperature spatial and other images, along with feelings of distress and inability to think, is recorded simultaneously through all channels on one plate. This information about negative experiences remains fixed in memory and leads to two important consequences.

    The first consequence is quantitative. There is a general decrease in the ability for flexible thinking, the ability to adequately respond to environment and events that accompany a person. Usually, these consequences make themselves felt with age, as the experience of distress accumulates.

    We can say that this occurs in the "middle age", which occurs at different times for different people. But people themselves accurately track the onset of this time and define it in different ways, which is expressed in such expressions as: "I'm losing my grip", "I have no former audacity", "I'm not the same as before", "This impression , what last years All my life energy was taken away from me."

    In these phrases, a quantitative assessment sounds, and it indicates that a person is aware of the loss of his ability to cope with the situations of the world around him. This is the first consequence, quantitative, which is usually not noted at a young age.

    The second consequence is noticed even in youth, but it is not understood. This second type of consequence is easier to understand if the memory of distress is viewed as a record. Carrying in ourselves this record of a distressing experience, we seem to carry a booby trap in ourselves.

    When we are faced with a new situation that is sufficiently similar to the recorded distressing experience, we unwillingly respond to it by trying to relive the experience. We can say that with a strong enough reminder of the old negative experience, we turn into something that resembles a live automatic player.

    The new situation plays the role of the one who presses the button. Sometimes a record of an old, unpleasant experience jumps off the holder onto a disk spinning in our head. At this point, the record plays in us.

    The person, now in the grip of recording old distressed experiences, says inappropriate things, acts helplessly, is unable to cope, and yet experiences terrible feelings that have nothing to do with the present.

    This is unreasonable behavior, which is not at all like the creative, talented behavior of a thinking person. All that is needed to include a recording of an old distressing experience is for the situation to be sufficiently similar to the old one in a sufficient number of ways. So that it has sufficiently similar smells, voices, colors, characters. If this condition is present, the restimulated recording plays a distressing sensation that the person is unable to separate from the actual sensation.

    The experienced situation appears to us as distressing and affects us as such, despite the fact that in its true content it is completely harmless.

    Being in the grip of a restimulated distress record, a person says stupid things, makes mistakes and mistakes, experiences terrible feelings that are logically completely unrelated to what is actually happening.


    1. Bibliotherapy as a method of psychological influence

    We consider bibliotherapeutic work to be one of the important components of art therapy. Bibliotherapy technique is second only to drawing and is the most developed; it is often used in psychiatry. There are many techniques used in Bibliotherapy, among which it is productive that people compose themselves. In therapy, the composition of poems, sagas, writing prose, fairy tales, melodramas is used.

    In prose, such forms as writing fairy tales and dramatic works work best. A fairy tale is always access to archetypal moments, followed by diagnostics. But for this, the psychologist must master psychoanalytic methods for interpretation and correct diagnosis.

    In the process of Bibliotherapy, the law works: "The main character of the work is the "I" of the author, not only the desired, but also the real."

    We use poetry in our work. Poems act both on consciousness and on emotions, they have their own rhythm and size. Apparently, thinking, acquiring this rhythm, changes the gross energy.

    When working with poetry, a strict ban on rhyme is introduced. Under this condition, poems are obtained from everyone. Of course , work with poetry requires training in a therapy group. But at the same time, this work gives a lot as a diagnostic, as well as strong results in the short term. We work with three variants of poetry writing schemes.

    Option one

    Rondo is a simpler job.

    Consists of 8 lines. In this work, the client clearly explains that there is some kind of trait that he "so wants to get rid of."

    The client is invited to fill in the lines sequentially.


    1. i line - write the very trait or characteristic of a person (the shorter, the better);

    2. i line - name the reason for this characteristic;

    3. I am a line - how this trait manifests itself in life;

    4. i line - repetition of the 1st line;

    5. i string - what you achieve with this trait;

    6. I line - what else do you achieve;

    7. I line - repetition of the 2nd line;

    8. I string - repetition 1st line.
    For example:

    I'm vulnerable

    Because I'm a woman.

    It's easy for me to hurt.

    I'm vulnerable.

    It teaches you to be strong.

    Makes you win.

    Because I'm a woman.

    I'm vulnerable.

    As you can see, reframing is happening.
    Option two

    The second scheme works well when meeting with a client for the first time (for example, during an interview). This is where speech markers come into play. The facilitator carefully listens to the client's speech, highlights three words, then asks him to write these three words in a column, and then, as briefly as possible, decipher in nominal sentences. The words highlighted by the psychologist should be subject.

    For example:

    1. Pain takes you by surprise
    Trapped in the warmth of fate
    Fear of being late

    Continuing the interview, it is necessary to give this task with the same markers up to four times. In this case, the markers themselves are rearranged. Each time, other characteristics are written.
    2. Fear of not dying
    Pain is part of life
    Driven into a dead end

    3. Being trapped forces you to find a way out.

    Fear spurs action

    Pain burns all rubbish

    The last stage of the work - the facilitator suggests writing one sentence in which all three words are used. Psychological work is already underway with this proposal.

    For example:

    Pain heals the oppression, fear blesses the way.
    The pain lurked like a black bird, without wings, it is scary to think that it is possible to see clearly.
    Option three

    White verses - for us this is the most successful version of the work, but also the most difficult. The verses don't rhyme here. Work can be carried out both individually and in groups. This work is usually given for a group of up to two hours. The task is given line by line. And then, when we receive finished poems (in the case of working with a group), the poems are read out. This work can be carried out at the middle stage, when a trusting relationship has already been established in the group.
    The outline of the poem itself looks like this.

    First line:

    The client is invited to remember some state that he does not like and which he would not like to experience anymore (it interferes with life). Then it is proposed to designate this state in one word.
    Second line:

    Write 2 words that describe (explain) this state. Words can be any part of speech, prepositions do not count.

    Third line:

    write 3 words. Words should describe the action(s) that a person usually does when in this state.
    Fourth line:

    write 4 words that will define the feelings that arise as a result of the previous action.
    Fifth line:

    Repetition of the first - 1 word. For example:
    Depression

    Emptiness and anxiety

    I do not want to do anything

    Loneliness, fatigue, guilt

    Depression
    Then the work itself begins with the poem. This is analytical work, like unraveling a ball. Here much depends on the experience and intuition of the psychologist. But there are rules to follow. The poem fully reflects the problem of the client, usually associated with a situation. It is clear that we are dealing with frozen patterns of behavior. Therefore, it is very important to pay attention to the third line, which reports on actions that are usually performed in stressful situations. It is clear that our clients are under the pressure of accumulated stresses. Therefore, the task of the facilitator in this work is to understand patterns of behavior and help clients see them. Then carefully grope for ways out together, suggesting at the same time to change the actions in the poem, and from changing the action to go to changing the feeling in the poem; again and again offer to read your poem aloud and help to come to a new state. At the same time, all the lines gradually change. Often, in the process of work, we come to a completely different problem, often different from the one stated at first. It is difficult for the client to say out loud actions that, as a rule, are not performed. Thus, decisive and aggressive actions are very difficult for women. And for depressed clients, it seems almost impossible to do anything other than inaction. Working in a group speeds up the process. The group sympathizes, supports, empathizes. Often work can be suspended due to tears or anger, and then we work on this state, returning later to poetry.
    It is important to help the client feel a sense of play and security from what they really want to do. This is a very exciting process, which leads to the fact that you can feel new sensations from the situation. For example,in the example above, we'll start with a question:
    Moderator: What would you like?

    Client: Do not experience this state. Change it.

    Q: What do you want to change?

    KL: I want to deal with him better.

    Q: When emptiness and anxiety arise, can you change them at will?

    Cl: No.

    Q: What are the actions: "I don't want to do anything"?

    Kl .: Can be replaced by: "I play on the computer", "Stupidly I watch TV";

    Q: Do you usually do this?

    CL: Yes, often.

    Q: Is it possible, on one's own initiative, to change the howl of feeling in four lines?

    CL: No, I don't think so.

    Q: Which of these five lines can actually be changed? What would you like to do that you don't normally do? Maybe: I bring myself to people? Does this line suit you?
    The offer of a replacement version usually comes from the host only after some searching for a version with the client and with strong resistance. Do not push too hard and insist on your own. If you see resistance to work, you can offer your own examples. As a rule, on some one of the examples, the client agrees.

    KL: This phrase provokes resistance.

    Q: What cuts the ear?

    Cl.: If you change the 3rd line; then the 4th also changes.

    Q: What does it change to?

    Class: Irritation, fatigue, aggression, depression.

    Q: Do you experience depression when there is aggression and irritation?

    KL: Rather, not depression, but guilt.

    Q: Which sounds better, "depression" or "guilt"?

    Kl.: "Wine" is more familiar.

    Q: If you leave the word "guilt", is it possible to write a poem with the word "guilty"?

    Explaining guilt, Aggression, impotence

    How does it feel to talk to a girlfriend

    By phone.
    To what feelings Calmness, fatigue,

    Does it lead? feeling of support.
    Is it the same fatigue? No, it's different.
    What arises Pleasant loneliness,

    As a result?
    This state is more pleasant

    What is depression and guilt?

    Is there any - I don't know.

    Any way to help

    change depression

    To pleasant loneliness?
    (Try doing it mechanically: if you knew this other way, what word would you like to get at the end of the poem?
    Harmony

    Now you need to formally make a change from depression to harmony. You can go from the end, but you need to go from harmony.
    Depression

    Emptiness, anxiety

    My husband and I are cooking dinner.

    Support, security, satisfaction, satiety.

    Harmony

    Does harmony fit here? Yes.

    How are you feeling? Weird, but better.
    Then you can go to ensure that the whole poem sounds in a new way. And his name will be harmony. Here you need to find out what harmony is for the person with whom you work, when the feeling of harmony was experienced for the first time and the last time, what feelings were experienced. What will happen in the client's life if the desired state is reached. And all the time the facilitator should pay attention to the state in the body of the client. If cold, where, what does it look like. Try to emphasize the client's feelings on pleasant sensations. If relief, then where in the body, in what form, what does it look like, and when does a person usually experience it.

    The thing is that our clients live for many years in a crisis situation. Many of them are depressed, and therefore working through the actions they are not doing, which is typical for depressed clients, has a healing effect. Most often we have to face the problems of fear, unwillingness to Live, anxiety, helplessness, insatiable need for love. Our task as specialists is to give them the opportunity to see and articulate new ways of solving the problem in the process of work, to make women feel that it is in their power to control their lives and feelings. After such work, a feeling of strength and stability appears. New desires arise, and not just new desires, but also an understanding of what you really want. The fears that women are filled with paralyze and create a feeling of hopelessness even in simple situations. A lot of problems exist only in our heads. Reality is often not as terrible as we think.

    Sometimes the result of such work is a decision to act, and new actions lead to previously impossible results.

    Our poems, undergoing metamorphoses, change exactly the opposite: from the poem "death" we get "life", "fear" changes to "love", "helplessness" to "courage".


    1. " Guide to life and work "

    Reflection responses encourage a person to analyze their actions, deeds, thoughts, feelings; develop a value orientation, motivation - the desire to become better.


    1. Who am I (if my future profession is a social worker)?

    2. What am I (my professional needs, interests and abilities; personal characteristics (pronounced personality traits, positive and negative character traits, etc.)?

    3. My mission on Earth, in society?

    4. Where I am ( why me here)?
    Educational institution (place of work) - my role and status; my rights, obligations, opportunities.

    1. Social work as a subject. What sections are of interest?

    2. Map of my preferences (subjects of particular interest).
    5. Social work as a professional activity.
    My future (real) profession.

    1. What interests me in it?

    2. What do you like?

    3. What does not suit?

    1. Image of my professional future: plan, program, forecast map of professional movement (growth).

    1. Who are those others that are next to me?

    1. I- a person who creates problems or is able to solve them by helping others in this?

    1. How to coexist and cooperate.

    2. Whom and what to correspond and sympathize with?

    1. The degree of my tolerance (tolerance); yes (to whom? why?), no (to whom? why?), I want (what?), I love (what? who?), I do (what?).

    2. Life path (strategy) of my personality (life scenario, faith, hope, love in my life).
    When conducting a special course - a special practicum, it is important to foresee and take into account the following methodological positions. First, we consider the integrity and continuity of the professional and personal development of a specialist as a process that accompanies a person along the entire professional and labor "route" of his life. The system-holistic approach used in the study combines all links of professional education, professional development of a social work specialist into a single continuous "chain" (V. A. Slastenin). This contributes to the maximum stimulation of the active state of all the main structural components of the personality of a social worker in their interaction and combination. Secondly, the professional development of a personality is a complex-evolutionary, dynamic process of familiarization with the profession, carried out on the basis of objective conditions of life, during which there is a qualitative improvement of him as a professionally active individual.

    Process professional development is revealed as a gradual acquisition of professionally significant characteristics and mastery of social and professional knowledge, technologies, and role functions. And finally:


    • professional development cannot take place in isolation from general development a person, therefore, includes all components of the integral development of the personality;

    • this process has a number of stages, the grounds for distinguishing them can be very different. But each stage should be characterized by the unity and sufficiency of personal characteristics that keep the period within the boundaries of qualitative certainty;

    • the formation of a person as a professional is closely related to his development as a person. The personal space is wider than the professional space and significantly affects it. A person's personality usually has a positive impact on the choice of a profession, on the course of professional adaptation, professional self-realization, stimulates professional skills and creativity;

    • personality can also prevent the formation of a professional in a person;

    • the professional qualities of the individual, as they form and develop, begin to have the opposite (positive or negative) effect on the individual;

    • professional development of a social worker is a process of counter movement of the society and the individual; it is characterized by the unity of the social order and human needs in creating social life as unique;

    • the content of professional development as a socio-pedagogical phenomenon includes the unity and struggle of contradictions of needs, motives, processes of external influence and internalization, interaction and mutual assistance, which ensures the full achievement of the professionalism of the individual and activity;

    • the professional development of a specialist depends both on a number of subjective factors (for example, inclinations, opportunities, abilities, value orientations, motivational readiness, etc.) and on objective factors (for example, the importance of the profession in society, its legal and social status, etc. .);

    • professional development of the future social worker appears as an organic unity of the external and internal world of the individual, objective and subjective factors, and continuous professional education acts as a means, a condition for this interaction, the basis for achieving high professionalism of the individual and activity.

    4. How to identify the professional competence of a social worker?
    1 . Methodical competence - possession of special professional tools - technologies, methods of social work. 2 . social competence- it is understood as the social maturity of the specialist's personality, professional position, as well as his assertiveness, communicativeness and self-efficacy. 3 . Organizational competence includes organizational skills, perseverance, focus, ability to make decisions, self-organization of a social worker.

    Of course, it is an undeniable fact that the success of a social worker depends on equally high competence at all three levels. But it can equally be argued that they can exist in a disproportionate composition. According to the degree of manifestation of this or that competence, social workers can be conditionally divided into the following groups:

    1. With pronounced methodological competence a social worker can be called consultant. It is rather a teacher who knows how to create events. Most the type of activity suitable for him is from the category "man-man".


    1. When leading social competence a social worker can be called missionary since leadership is predominant in its activities personal experience, his activity more likely fits into the category of "man-community".

    2. Specialist with dominant organizational competence can be calledfacilitator, Most fully, in our opinion, the professional competence of such a social worker is manifested in activities related to the category of "person-group". Thanks to his skillful actions, the potential of each member of the group can be revealed to the maximum extent.
    It should be noted that professional competence is not always fully represented in a particular social worker. Consequently, we cannot characterize such social workers as professionals. Rather, they are pseudo-professionals who can be represented as representatives of the following groups:

    1. Lack of methodological competence - i.e. this specialist has only social and organizational competence. This is the most common type of social worker today. In connection with the urgent need for personnel in the social sphere and the impossibility of still adequately presenting graduates in social work, managers of social services are forced to recruit such non-professionals who go into social work by the will of their hearts or when fleeing unemployment. The activities of such specialists are sometimes distinguished by ill-conceivedness, inconsistency and sometimes even complete illiteracy in the application of social technologies.

    2. Lack of social competence - most often these are students working part-time in the social sphere, not yet having enough life experience and practical skills. They, in our opinion, are poorly represented in social work.

    1. Lack of organizational competence - social workers from this group are represented quite widely. Most often they burn out at work and subsequently change the production area. This category of workers can be classified as playing the game "Hunted Housewife", identified by E. Berne.

    2. Lack of social and organizational competence, those. available only methodological competence - this is an adviser, a methodologist, cut off from reality. Unfortunately, these are often social work educators who have come to the field to pursue pure science right after graduation.

    3. Lack of methodological and organizational competence , those. in stock social competence - is a social work preacher. Most of these people are engaged in the promotion of social work, most often they are just volunteers.

    4. Lack of methodological and social competence, i.e. there is only organizational competence t ness - it is an organizer whose main goal is to organize any activity, without paying much attention to its content. In social work, this category is represented by former servicemen, retired officers, but still willing to work 1 .

    5. What is your creativity?
    The questionnaire complements the topic of self-diagnosis, self-analysis, self-assessment, self-reflection of the personality.

    Various games can be included in the special course - workshop:


    • protection against manipulation ("nickname", "frankness against manipulation", "list of claims", etc.);

    • developing pedagogical intuition ("psychological contact", "telepathy", "guess", etc.).
    In reflexive management technology, a significant role is played by the dialogic method, based on the equality of communication partners, mutual cooperation.

    Problem-thematic dialogues activate the position of the individual, the mental and analytical activity of the participants in the special course. Let us give as an example some of the questions used in the dialogue "My profession - yesterday, today, tomorrow ...".

    The conversation may begin with an understanding of some "familiar" terms: a mass profession; scarce profession; prestigious profession; free profession; new profession; rare profession; general profession; family profession; dying profession; elite profession; piece profession; eternal profession.

    Then the dialogue moves on to the topic "Social work specialist in the future", "Your vision of this profession". You can offer to build a professiogram of your specialty (start with what should be the result of your work (social work) and what should not be). Or write a professional (psychological) portrait of a modern social worker.

    The following questions are up for debate:

    => about whom can we say - an accomplished (failed) professional?

    => Does professional self-determination end by the time of choosing a profession?

    => under what conditions does a career coincide with a real one professional growth?

    => what type of career is typical for your personal professional path?

    => what is your understanding of the concept of "career" (in the broad and narrow sense of the word)?

    => Are there patterns of professional development that are common to all professions?

    One of the essential methods and forms of a special course-special practice during the period of university and postgraduate education is professional training, contributing to the formation of a person's necessary professional qualities, abilities, replenishment of professional skills, etc.

    When conducting professional training, methods of changing the state of a person, widely described in the literature, can be used, characterized by the following principles:

    => "warming up", "defrosting" a specialist, ensuring his openness, reducing unnecessary tension, overcoming personal resistance to change;

    => labialization - a person's awareness of the inadequacy of his behavior in certain situations, dissatisfaction with previous forms of behavior, the creation of positive motivation for learning, change, readiness to learn new things;

    => presentation of techniques, "technique" of new professional behavior, its possible alternatives;

    => "freezing" - fixing new ways of activity, integrating them into the personality 1 .

    The use of methods of individual and group psycho-correction is aimed at developing the communicative and organizational abilities of students, social workers, their reflective skills (the ability to analyze the state and behavior of the group and one's own, the situation and oneself in it). These methods contribute to:

    => development and adjustment of the norms of personal behavior and interpersonal interaction;

    => development of the ability to respond flexibly to the situation, quickly rebuild in different conditions and with different groups.

    6. Self-confidence training.
    Being confident means being able to identify and express your feelings, wants, needs and expectations; the ability to build relationships with other people; insist on exercising one's rights, making and accepting compliments, etc. Lists of basic rights are compiled that support self-confidence. These include:

    => the right to be alone;

    => the right to be independent;

    => the right to success;

    => the right to be heard and taken seriously; => the right to get what you pay for; => the right to act in the manner of a self-confident person;

    => the right to refuse a request without feeling guilty and selfish;

    => the right to wear what you want;

    => the right to make mistakes and be responsible for them; => the right not to be assertive.

    This group training contributes to greater freedom and independence of a person. The development of a person as a person is professionally impossible, without self-preservation, self-protection. This is especially true of the activity and personality of a social worker, who sometimes finds himself in a stress-conflict situation or situation.

    In this regard, an important part of the special course is a professional training that teaches self-preservation, self-defense of a specialist. The purpose of this work is not only to increase the indicator of work efficiency, but also to develop and implement an individual-personal program of self-defense, self-preservation of the personality of a professional, and promote creative professional longevity.

    It is known that the training form of education requires participants to be active, involved, completely immersed, taking into account the situation "here and now". Therefore, it is important to provide appropriate comfortable working conditions for the participants.

    As the study shows, active methods, forms of professional training actualize the processes of self-knowledge, introspection, self-development of the individual. The idea of ​​novelty, surprise, confrontation of different positions require the student, the participant of the course preparation, to rethink the assessments available in the arsenal and the formation of new technological actions and operations. (Yu.N. Emelyanov, N.V. Petrovskaya, E.V. Kuznetsova and others). This allows you to develop and evaluate possible options their behavior in certain situations. A similar idea is implemented, for example, in the method socio-psychological training in the form of role - playing games M. Forweg 1 . He believes that the special didactic and developmental value of business and role-playing games is due to the fact that a person learns dynamic processes best, and even more so if he is personally involved in them.


    1. Psychological game "Competitor"
    (term by V.V. Kozlov)
    Purpose of the game :

    • development and improvement of methods, forms, skills of conscious contact building in social activity and human behavior in new conditions;

    • development of a situation of partnership (competitive) interaction.
    We believe that the topic of the game is relevant, due to the fact that ethical difficulties often arise in the competitive interaction of colleagues, for example, in the profile of targeted social assistance, rehabilitation, correction of the population, as well as in the development of common-purposed activities of social support for a person.

    The game is polyphonic. Each player solves several problems at once, which also have some two-dimensionality. The first plan (let's call it external) is the actual solution of a business problem, the manifestation of intellectual, organizational, professional abilities, and competence.

    In parallel, an internal plan develops, where the participant in the game deals with himself as a person. The player knows that the main goal of the game is "learning". In this regard, his internal purpose is to, at the same time participating in the decision production task, any social problem, to show and develop self-management, the ability to control and correct their behavior and condition.

    The activity of a person, a participant in the game, is generated by an internal need for leadership, in achieving a goal.

    Experts evaluate two scales: intellectual score and organizational score. An intellectual score is given to the participant who is the first to offer the correct answer in solving a particular problem (problem situation).

    The organizational score is credited to the participant who proved himself to be the organizational leader of the group, who conducts coordination work in solving this problem.

    The use of business, role-playing, simulation and other games as one of the elements of personality-developing technologies allows us to highlight some pedagogical patterns of this teaching method:

    The design and conduct of the game is a creative process of interaction between the organizers and participants of the game;


    • problematic, thematic and target orientation
    games;

    • the priority of the dialogue, which has both a given and at the same time "free" character of a verbal discussion of the problem;

    • the possibility of modeling the content of professional activity, contributing to adequate conditions for the development of the individual;

    • performance by the participants of the game of role-playing functions: "leader", "ideologist", "organizer", "consultant", "censor", etc.;

    • "entry" of game ideas into reality. Significance of the transition from role-playing imitation to real life reflects the performance and success of the game.

    1. Business game "Modeling of professional and ethical principles, norms of personality and activities of a social worker"

    It can set a goal: to design a model of the basic principles, norms of the personality and activities of a social worker and highlight the tasks:


    • development of professional self-awareness, reflection, the desire to be guided by the developed principles and norms in professional activities;

    • formation of the ability and skill of group interaction, dialogue, discussion.
    The leader of the game, "tuning" the participants to the thematic goal, tasks and content of the game, gives a brief setting:

    • the concept of "ethics" was introduced by the ancient Greek philosopher Aristotle as the name of the science of morality;

    • ethics in social work - a derivative of concern for the value of the individual;

    • professional ethics exists, first of all, in those professions, the object of which is a person;

    • ethical principles and norms act as starting points for the organization of practice, in particular social work as a professional activity, they are specified in approaches, rules, recommendations for practice.
    Expanding the dialogue in a group discussion (with the "interviewer" moving from one "respondent" to another), the participants of the game can be asked the following questions:

    1. What do you understand by the term "professional ethics"?

    2. What are the three main qualities of a social worker?

    3. What professional values ​​do you consider the most important?

    4. What is your main ethical position (norm, principle) in your activity?

    5. What are the main types (criteria, indicators) of behavior of a social worker with a client?

    6. What, in your opinion, are the defining principles of a social worker's activity?
    An insignificant period of time (5-7 minutes) is allotted for this task, during which it is necessary to obtain as much information as possible from the "respondent".

    As time goes by, the roles change. After that, each participant, having received the answers of five people to each of these questions, processes and summarizes this information.

    As a result of this stage of the game, all participants formulate several brief statements for each indicated position. Then there is a uniting in "troupe circles" of five people and the participants of the game get additional time to discuss the prepared answers, highlighting the three most striking and convincing formulations. At the end of the game, there is a general discussion, opposition to all the positions presented, and a general decision is made regarding recommendations on the problem under discussion.

    Using a group discussion, the participants of the lesson develop a draft professional and ethical code of a social worker.

    Thus, the use of reflexive-management technology in a special course - a special workshop allows the process of professional and personal development to be carried out "aimingly", referring directly to the personality of students, students, working specialists, increasing their general and professional culture, professionalism of personality and activity.