Cas courier. Courierserviceexpress tracking

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Add CSE invoice numbers to your personal list and receive up-to-date information on order statuses.

Developed international service rail transportation allows you to deliver goods quickly and inexpensively. The ability to track goods is an additional advantage of this option; each customer can find out the exact location of the cargo at any time. Railway advantageous when transporting large quantities of inexpensive goods. This type transportation is often used to export goods from regions with poor climatic and weather conditions.

The freight forwarding company Courier Service Express offers its customers a wide range of transport services. Well-developed routes and inexpensive warehouse services allow us to provide optimal delivery in terms of speed and cost. By agreement with the client, he can carry out customs clearance procedures and freight forwarding. The company offers group delivery to small and medium-sized businesses. Then you won’t have to pay for the entire container, but only for the space used for the goods.

Where to get and how to track the CSE invoice number

Courier Service Express organizes the transportation process by containers, air transport and groupage cargo. To send the cargo, a consignment note is issued, where the information about the shipment is entered. This is the main and required document, confirming the legality of cargo movement transport company.

The CSE invoice is marked with a barcode identifier. This barcode is needed to monitor the movement of goods. The invoice also has printed number departures. It is by this shipment number that you can track the CSE cargo..

The invoice is issued in several copies. One copy is given to the sender when completing the documents. Another copy of the CSE invoice accompanies the delivery and is handed to the recipient upon receipt. And one copy of the document is transferred to the CSE warehouse in the recipient’s city in case of delivery of the parcel to the point of delivery of orders.

That is, the sender can immediately track the Courier Service Express shipment. The recipient only after receiving it. When delivering parcels from online stores, the CSE tracking number will most likely be indicated in the order details.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

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This time we will analyze in detail the tracking of Courier Service Express parcels (CSE). It can't be said that this method delivery is relatively new, but it has gained its popularity recently, thanks to large Chinese stores like and of course the most popular.

If previously KSE acted as an intermediary between the Chinese and Russian sides regarding delivery, similar to how SDEK or Pony Express, but now with the development of the “” section on AliExpress, they are increasingly being attracted as a contractor for the delivery of goods within the country. Despite the fact that the delivery service is the same, the methods of tracking their parcels can be completely different and depend on the sender.

Where to track a KSE parcel

As already noted, Courier Service Express is an independent courier service delivery, but you will almost never see their name directly among the list of delivery methods from the same AliExpress; it will usually be indicated. This is because they act mainly as an intermediary between the logistics center and the client, and perform exclusively their narrow range of tasks - to deliver from point A to point B.

For delivery within Russia, for example, from a MALL, Courier Service Express most often transfers the parcel, even despite the fact that they themselves provide courier delivery to the door. However, recently they prefer to concentrate more and more on logistics, which is why they delegate part of their authority in the field of delivery to contractors.

Finding out that your parcel was transferred to Courier Service Express is quite simple, using the example of the same 007EX, after the order is collected and completed, the parcel will go to sorting, from where it will be sent for delivery with the status “Sent by the transport company KSE”.

Of course, you can continue to track the movement on the 007EX website, but you need to take into account the fact that the track code information will be updated with a delay, so it is much easier to track the current status of the movement of your parcel on. Compared to those from China, you won’t have to wait long; delivery is usually carried out within one week, depending on your location.

As already noted, CSE services are used not only by logistics centers for the delivery of goods throughout Russia. When delivering goods from China, a combined method is often used, where one part of the journey the parcel is delivered by the Chinese intermediary ETS Express, and after passing through customs it is transferred to our courier services. Previously, parcels were almost always collected from our side by or, but now more and more often you can see Courier Service Express doing this.

After your parcel is transferred to the CSE, the status “Cargo received at the CSE warehouse” will appear. The courier will contact you within 1-2 days to confirm a convenient delivery time for you. If for some reason we were unable to contact you, the status “The cargo has arrived at the problem cargo warehouse” will appear.

There is nothing wrong with this if you initially tracked your CSE package and understand the essence of what is happening. In such a situation, you just need to call Courier Service Express, give your invoice number and agree on a convenient delivery time; by the way, you can do this online on their website.

It doesn’t matter where the delivery was from, inside Russia or directly from China, if you couldn’t be reached by phone, then all CSE parcels without exception end up in a warehouse for problematic cargo, where they are stored for a limited time, awaiting the recipient’s response, if no one gets in touch - parcels returned back to the sender.

Despite the fact that Courier Service Express does not yet deal with the full cycle of delivery of parcels from AliExpress, but only plays its assigned role in all this, we can confidently say that the delivery service copes with its task perfectly.

Specifically in our case, all parcels, without exception, were delivered within a week, and the courier always called in advance and agreed on a convenient time, and did not arrive at a time convenient for him, thereby presenting you with a fait accompli, as happened with other similar courier services.

Considering that AliExpress is active with fast delivery in Russia, it is quite possible that in the near future “Courier Service Express” will become one of the main intermediaries in the field of local delivery, on a par with SPSR, which is now still more often used for the delivery of goods from MOLLINIYA.

By the way, if it was not distributed before, now the management of Alibaba Group has changed its opinion on this matter and the situation has changed radically. Therefore, those who want to save a little on their own purchases can join after first studying, thereby starting to save literally from the next order.

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Tips and pitfalls in working with a courier service.

— Russian service express delivery, which has been operating since 1997. Courier Service Express has established itself as a reliable express operator and has taken a leading position in the domestic courier services market. At the moment, the branch network of the Courier Service Express company includes more than 76 regional branches and 50 representative offices around the globe. The operator provides uninterrupted delivery to 218 countries, including countries near and far abroad and even zones of military conflicts. When servicing corporate clients, Courier Service Express focuses on first-class service combined with favorable conditions and prices.

Advantages of working with CSE:

An integrated approach: delivery, targeted storage of goods, packaging and order management
Delivery of goods in compliance with temperature conditions: from packaging to an equipped warehouse to maintain optimal temperature at all stages of delivery

Unique CSP services:

Creation of “mail rooms” for corporate clients: this is an in-house delivery service. KSE can not only accept shipments from employees corporate client, but also deliver correspondence within the office
Express delivery in Moscow: delivery of items weighing up to 10 kg on the day the order is received
Extra-urgent delivery in Moscow: if the weight is up to 5 kg - delivery can be within 2-4 hours
Dispatch of goods (more than 10 pcs) within 2-5 working days
Urgent and extra-urgent delivery of correspondence and parcels in the popular direction St. Petersburg - Moscow - St. Petersburg

It is important to know when ordering from KSE:

When sending within Moscow, the time for placing an order is until 16:00. For parcels weighing more than 20 kg, the time for placing an order is reduced: within the Garden Ring - until 15:00, within the range from the Garden Ring to the Third Transport Ring - until 14:00, outside the Third Transport Ring - until 12:00
When sending at Extra Rush rates, as well as items weighing more than 100 kg, the order acceptance time for the current day must be agreed with the company separately